Ash H.
Direct TV experience was awesome, however I can't say the same about the Via Sat experience.
Direct TV customer service agents were very friendly, knowledgeable, and helpful. A genuine pleasure. Their satellite internet partner was not at all like that. They were kind of standoffish. One of their agents spoke so fast, and faint, and with a strong accent that I could not understand half of what she was saying, and no she was not a foreigner. They couldn't even accommodate my installation request as it could not be further out than two weeks.