Direct Textile StoreReviews of directtextilestore.com

“Product as described, fast delivery”

Excellent!! Got the best I think. 10 marks

This is 3 weeks since I ordered 2 doz.Royal Star T-180 Seafoam Bed Sheets, today they send me email to give them review. WHAT I SHOULD TO SAID. DO NOT ORDER FROM THOSE PEOPLE please !!!!!!!! I called 10 days after I ordered, the lady who look like working home said she did not have tracking numbers but will email me soon. Thanks god I order by a PayPal so eventually I may got my money back.

I understand that you can not accommodate a customer that is very familiar with shipping items to Saint Thomas. I offered to have the USPS come to the distribution warehouse and you refused to give me that location. I was going to arrange pickup I guess not since its not possible according to your company to even give me your location. Good luck I have found another vendor. $280 for shipping by the USPS

Fantastic! Was just like I expected

My $167.70 purchase of flat twin sheets made on June 12, 2017 was returned and received by Textile Direct on June 22 2012 according to USPS tracking. I received my refund more than a month later...

I ordered a case of Seafoam green sheets pictured online as a light bluish green, seemingly perfect for my treatment room. The sheets arrived promptly but were not as described and not as shown in the photo. The sheets are a dull, ugly pea green, thin, stiff and of poor quality. I was very disappointed. Then I learned that I must pay to return them and pay a restocking fee. I feel like I've been lied to and then robbed... I've already contacted customer service which is when I was informed that I would be responsible for both return shipping and a restocking fee (they knew EXACTLY what I ordered). No satisfaction there! I will never again take their word for the color or quality of the products they sell. It's a gamble and I lost. I cannot recommend this company. Save your hard earned money, avoid frustration and purchase elsewhere.

I placed an order on September 9, 2016 and was told that the order would ship out in 2-3 days after payment was confirmed. After a week, I contacted them again and was told that the order would take 14 days. I wasn't happy but I can understand when things happen. After 14 days from the initial order, I contacted them again. I was told that they meant 14 business days but that the order was due to ship out on 9-26-16 and that I would receive an email with tracking information on that date. It's the 1st of October and still no order for which I paid for almost a month ago. So this is how a reputable company does business? Not one I will be doing business with again.