Frank W.
The hearing aids are GREAT, but the service is even Better!
Great company as far as I'm concerned! Ordered my Phonak Audeo Lumity L90 I ordered on Friday and received them the following week already programmed to my audiogram. Easy to connect to Android phone (*my research showed me that if your phone is an Android phone and you want to be able to use all of the hearing aids features then Phonak is the ONLY way to go until the next ver. of Bluetooth get incorporated*) and started enjoying hands free phone calls and streaming podcasts and music. I was checked on the next day by the crew at Direct Hearing, to make sure I was able to set everything up and to make an appointment for a hearing test and hearing aid fine tuning using the Phonak's App video call. My only issue at that time was that the RIC wires were a bit long and and I was told that the proper size was being shipped out immediately! They were! My experience has been absolutely awesome! Very happy with the service and with the hearing aids!



