Direct HearingReviews of directhearing.com

I'm still within my trial period but am very pleased so far. The purchase experience was excellent. I submitted my hearing test results and felt no pressure to buy. The follow up appointment was thorough and met all of my expectations. This whole process has exceeded my experience with a brick and mortar store eight years ago.

I started outJan 2022 with my hearing aids locally, did not seem to help with wife snd daughters voices. In August I tried another set on line, then I saw prices on Direct Hearing and sent those back. I ordered from Direct Hearing. They were quick. They were determined to make me hear well. They even changed brands to help, as different hearing loss is sometimes fixed with another brand. I had three different people that helped me and they were all Great. In the End Will even sent a special unit to hook my aids up so he could even help me hear certain letters. I work outside in Oklahoma, he even took the wind noise out. I have nothing but good to say about the whole company. Even the receptionist was helpful and very quick to respond. I gave them a 5 star because there wasn't a 10 to click. I heard Cardinals in ourYard !!

Excellent communication and follow up, all my questions answered. Thanks Will for going above and beyond... a 6:45am appointment and a same day follow up 12 hrs later to accommodate my schedule Awesome!!!!

My overall experience with Direct Hearing was excellent. From the sales aspect to the personal fitting of the hearing aids. Will, my technician, was patient and thorough continuously explaining his actions throughout the process, as well as answering my questions. When I needed another adjustment a day later, he responded by email immediately and set up another session for the adjustment. I appreciated Will letting me know that he has hearing loss and uses hearing aids. It is nice to know that the technician personal understands what you are experiencing, especially for me as a first time user of hearing aids. I would recommend Direct Hearing.

Great customer service and the price was too good to be true! I will recommend Direct Hearing to all that are looking for top quality hearing aids with a great buying experience.

They were easy to reach. The service was perfect. The value was great. I highly recommend Direct Hearing.

Arrived early and no damage to the package .

Everyone that I have talked with at Direct Hearing has been great - from Trey in sales to Will for setup and follow-up questions. I have talked to others too, but with Trey and Will the most. Thanks again for an exceptional hearing aid purchase experience.