Direct HearingReviews of directhearing.com

I'm a musician, and I had purchased cheaper hearing aids, when they were first available otc a year ago. They were OK for speech, but terrible for music. I usually had to take them out. So I read up on what hearing aids musicians liked, and settled on the Widex Moment Shear 440. Shopping around, I liked the price, as well as the reviews, for Direct Hearing. I was not disappointed! Trey helped me make sure I was getting the right model, and they came within a couple of days (I paid for faster shipping in hopes of getting them before the school year started), and out-of-the-box with an online hearing test, they were far, far better than my old ones. Then, once I had my fitting with Will, it was yet another night-and-day experience. I'm hearing things I haven't heard since I was a kid. Turns out, there are crickets in my neighborhood! And I just discovered that my dog's claws make a lot of noise on my hardwood floors, lol. I was disappointed at first with music streaming, and while they still don't have the sound quality (lacking bass) of good earbuds, they are far better, and I can stand to listen to music through them now (and I'm relatively picky on that). So the fitting made a world of difference. I'm telling everyone I know two things: 1) don't cheap out on hearing aids like I did at first, and 2) for a good deal and service, try Direct Hearing.

I just completed a remote fitting session with Will Russell for my new hearing aids. Will was very knowledgable and efficient with tweaking the custom settings for my hearing aids. I highly recommend Direct Hearing. The entire experience from purchase to service has been great.

Will called me at the exact time of our scheduled virtual meeting and was extremely expert in the ins and outs of my Widex aids. He couldn’t have been more helpful, and the virtual examination was amazing. What phenomenal technology and service! I’m so glad I discovered Direct Hearing - terrific service, and pricing at less than half of what my local audiologist was charging. Highly, highly recommended!

Great communication

The company is offering a great price for Signia silk 7X. For me it was easy to use from day one, due to my previous hearing aid, the older model, which was lost. I wish more information on sleeves that were attached and how to proper drying the aid. Some difficulties with applications, but it’s mine IT illiteracy

I can’t tell you how informative, helpful, insightful Trey was. A true pleasure every step of the way. I forgot to mention responsive. My first time purchasing hearing aids so I had a few questions which were comprehensively responded to. The cost saving over using the ENT office was fabulous and they come from the manufacturer which is where the ENT office would have ordered them from, Warranty is the same.

This hearing aid is a game changer. I can now hear conversations again. I am ecstatic about my new Phonak illumina model 90.

Service was top notch. Sales-Service-First Fit. Everything went as planned. You do have to read the instructions carefully that are included when your hearing aids arrive (save all papers that are in your kit) but it's well worth the effort. Go slow, questions will arise along the way. They are happy to answer your questions via phone.