Direct HearingTake advantage of the best prices, the best service and the best hearing aids money can buy. No “limited-time” offer is necessary for us to provide you with the best deal. Call today to save thousands on the world’s best hearing aids from Direct Hearing.
Direct Hearing (directhearing.com) has 1,121 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Vision & Hearing · Chicago, Illinois
Excellent
Vision & Hearing · Chicago, Illinois
Great
Vision & Hearing · Tinley Park, Illinois
Great
Vision & Hearing · Chicago, Illinois
Great
Showing 885 reviews with 5 stars · Clear filters
Charles
Knowledgeable with punctual service
Response from Direct HearingApr 21, 2025
Thank you for the great review! We’re so glad to hear you found our team knowledgeable and our service punctual. We appreciate your support and look forward to assisting you again in the future!
Larry
Replacement parts received in a timely fashion
Response from Direct HearingApr 21, 2025
Thank you for your review! We’re glad to hear the replacement parts arrived promptly. If there’s anything else you need, we’re always here to help!
Sam R.
Great experience. Very helpful company. They get back with you right away and take care of your problems or questions. Always there to get your hearing aids to work right.
Response from Direct HearingApr 21, 2025
Thank you for the fantastic review! We’re so happy to hear you had a great experience with us. Our team is always here to help and make sure your hearing aids work perfectly. If you need anything in the future, don’t hesitate to reach out—we’re always here for you!
Dr. R.W. M.
Customer Service excellent. Hearing aids paired with phone no trouble. Hearing aids sound quality excellent.
Response from Direct HearingApr 21, 2025
Thank you for your kind words! We’re so glad to hear that our customer service met your expectations and that your hearing aids are working perfectly with your phone. We’re thrilled you’re enjoying the sound quality as well! If you ever need anything else, we’re here to help.
Ron J.
Ordered the TV Connector From Direct Hearing, works fantastic, now I can hear the TV loud and clear
Response from Direct HearingApr 21, 2025
Thank you for your great feedback! We’re thrilled to hear that the TV Connector is working perfectly for you and that you’re now enjoying your TV audio loud and clear. If you ever need anything else, we’re here to help!
Paul B.
This experience went fast and informative. And service performed correctly, apparently. Also, service record made immediately available. Very different from first service request just about 3 or 4 weeks before when aids still had same problem after service supposedly was performed. To obtain service record on first repair required multiple requests from multiple people. It was apparently a secret. Anyway, aids working well now.
Response from Direct HearingApr 21, 2025
Thank you for sharing your experience with us! We’re glad to hear that your recent service was quick, informative, and performed correctly. We truly apologize for the earlier challenges you faced, and we’re grateful for your patience. We’re happy to know your hearing aids are working well now, and we’re committed to ensuring a smoother process moving forward. If you need anything else, we’re always here to help!
Duke A.
The customer service and support is like none other. Remotely got my aides back to amazing in 7 minutes! Thank you Donna!! (Sorry if I spelled your name wrong.)
Response from Direct HearingApr 21, 2025
Thank you for the fantastic review! We’re so glad to hear that Donna was able to assist you and get your hearing aids working perfectly so quickly. No worries about the name—it’s much appreciated! If you need anything else, don’t hesitate to reach out. We’re here to help!
John K.
They knew what to do and executed it very well. Follow through on service and education. Great price.
Response from Direct HearingApr 21, 2025
Thank you for your kind words! We’re thrilled to hear that you had a positive experience with both our service and support. It’s great to know that the process was smooth and you felt well-informed. We truly appreciate your feedback and look forward to serving you again!