Direct HearingTake advantage of the best prices, the best service and the best hearing aids money can buy. No “limited-time” offer is necessary for us to provide you with the best deal. Call today to save thousands on the world’s best hearing aids from Direct Hearing.
Direct Hearing (directhearing.com) has 1,121 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Vision & Hearing · Chicago, Illinois
Excellent
Vision & Hearing · Chicago, Illinois
Great
Vision & Hearing · Tinley Park, Illinois
Great
Vision & Hearing · Chicago, Illinois
Great
Showing 885 reviews with 5 stars · Clear filters
Kathy S.
The organization is absolutely first class in customer service. From the purchase to the pairing, it’s well orchestrated.
Response from Direct HearingAug 14, 2025
Thank you for your kind words! We’re delighted to hear that you found our service first class from purchase through pairing. Providing a seamless and well-orchestrated experience for our customers is always our goal, and we appreciate your feedback.
Lila M.
My experience so far has been very positive. Hearing aid prices are wildly inconsistent with audiologist offices and online. Direct Hearing was one of the most competitive in price and seems to place a high value on service as well. Although I have received my hearing ive not yet had teleconference meetings. Hope that goes well.
Response from Direct HearingAug 14, 2025
Thank you for sharing your feedback! We’re glad to hear you found our pricing competitive and appreciated our focus on service. We’re confident your upcoming teleconference meetings will go smoothly, and we look forward to continuing to support you with your hearing aids.
William A.
You have been extremly helpful each and every time i have called. I have told my friends about your service. Will was great while the final setup was initated. Will Arnett
Response from Direct HearingAug 14, 2025
Thank you for your kind words! We’re thrilled to hear that Will and our team have been so helpful throughout your experience. We truly appreciate you sharing your positive experience with friends and your support means a lot to us!
Mitchell G.
Great customer service. Always a quick response to all questions. Everyone I speak to is very knowledgeable. Direct Hearing is the smart way to buy a new set of hearing aids.
Response from Direct HearingAug 14, 2025
Thank you for your kind words! We’re thrilled to hear that our team has been helpful, knowledgeable, and quick to respond. It’s wonderful to know you feel confident choosing Direct Hearing for your hearing aids!
DARLENE T.
i can hear pretty well with these, However, I am a small person and these hearing aids are pretty big. Even with the smallest buds they are still uncomfortable... But on the plus side, I can hear better/. Can't wear fro extended period of time
Response from Direct HearingAug 14, 2025
Thank you for sharing your experience. We’re glad to hear your hearing has improved with the aids! We understand comfort is just as important as performance, and we apologize that the size has been challenging for extended wear. Please reach out to our team—there may be alternative tips or smaller options to make them more comfortable for long-term use.
David F.
Very easy company to work with!
Response from Direct HearingAug 14, 2025
Thank you for your feedback! We’re thrilled to hear that you found working with us easy and enjoyable.
Frank B.
Excellent support.
Response from Direct HearingAug 14, 2025
Thank you for your feedback! We’re glad to hear you had an excellent support experience.
Steve R.
Besides the Widex Smart RIC 440 hearing aides being great, everyone I dealt with from purchase to adjustment were very knowledgeable and friendly.
Response from Direct HearingAug 14, 2025
Thank you for your kind words! We’re thrilled to hear that you’re enjoying your Widex Smart RIC 440 hearing aids and that our team provided knowledgeable and friendly support throughout your experience.