Direct HearingTake advantage of the best prices, the best service and the best hearing aids money can buy. No “limited-time” offer is necessary for us to provide you with the best deal. Call today to save thousands on the world’s best hearing aids from Direct Hearing.
Direct Hearing (directhearing.com) has 1,121 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Vision & Hearing · Chicago, Illinois
Excellent
Vision & Hearing · Chicago, Illinois
Great
Vision & Hearing · Tinley Park, Illinois
Great
Vision & Hearing · Chicago, Illinois
Great
Showing 885 reviews with 5 stars · Clear filters
Dennis L.
I'm hearing great again. I love these new hearing aids. The best I ever had. Great service also.
Response from Direct HearingSep 23, 2025
Thank you for your wonderful feedback! We’re delighted to hear that your new hearing aids are helping you hear better and that you had a great experience with our service. Your satisfaction means a lot to us!
JJ
On time, great price, helpful person doing testing. All good
Response from Direct HearingSep 23, 2025
Thank you for your feedback! We’re glad everything went smoothly, from the testing to the pricing and service. We appreciate your trust and look forward to serving you again.
D. S.
Buying hearing aids at less than half the price that my audiologist wanted to charge me seemed too good to be true, but I couldn't be more pleased. The hearing aids (Phonak Sphere) were identical to the ones my audiologist recommended, and arrived quickly after ordering. Service was actually better than with my audiologist as I didn't have to make an appointment two weeks out to speak to a professional, and was in all respects excellent.
Response from Direct HearingSep 23, 2025
Thank you for sharing your experience! We’re thrilled to hear that your Phonak Sphere hearing aids met your expectations and that our service made the process smooth and convenient. Your satisfaction is our top priority, and we truly appreciate your trust in us.
David F.
Hearing aids were delivered quicker than promised and the follow up and set up have been very professional. Improved hearing with Phonak hearing aids. Thank you, Dave
Response from Direct HearingSep 23, 2025
Thank you, Dave! We’re delighted to hear that your Phonak hearing aids were delivered promptly and that the follow-up and setup met your expectations. We’re glad to know your hearing has improved and truly appreciate your feedback.
Joseph
Very Professional service and they do as they promise.
Response from Direct HearingSep 23, 2025
Thank you for your feedback! We’re pleased to know you found our service professional and reliable. Your trust means a lot to us, and we look forward to serving you again.
James W.
All my questions were answered in a patient and knowledgeable manner.
Response from Direct HearingSep 23, 2025
Thank you for your feedback! We’re glad to hear all your questions were answered thoroughly and with care. Providing patient, knowledgeable support is always our goal.
robert W.
Our son did the hearing aids and had a great relationship with Will to get what had to be done and was well pleased with the end results.
Response from Direct HearingSep 12, 2025
Thank you for sharing your experience! We’re so glad to hear your son had such a positive experience working with Will and that he’s pleased with the results. We’ll be sure to pass along your kind words to him—it will mean a lot. We truly appreciate your trust in us!
William H.
The BEST! The sales rep was knowledgeable, very helpful, and personable. Couldn't have been better! The shipping was timely and perfectly executed. Couldn't have been better! The after-sales support was excellent. Couldn't have been better! I'd give them a 6 on a scale of 1 to 5!
Response from Direct HearingSep 12, 2025
Wow! Thank you so much for your amazing review—we love hearing this! We’re thrilled that our team could provide knowledgeable, helpful, and personable service, and that the shipping and after-sales support exceeded your expectations. Your kind words mean a lot, and we’ll be sure to share them with our team. We’re honored by your 6-out-of-5 rating!