Direct HearingTake advantage of the best prices, the best service and the best hearing aids money can buy. No “limited-time” offer is necessary for us to provide you with the best deal. Call today to save thousands on the world’s best hearing aids from Direct Hearing.
Direct Hearing (directhearing.com) has 1,121 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Vision & Hearing · Chicago, Illinois
Excellent
Vision & Hearing · Chicago, Illinois
Great
Vision & Hearing · Tinley Park, Illinois
Great
Vision & Hearing · Chicago, Illinois
Great
Showing 885 reviews with 5 stars · Clear filters
customer B.
Great company. Excellent staff. Always there if you need help.
Response from Direct HearingOct 28, 2025
Thank you for your kind words! We’re delighted to hear that our staff has been helpful and responsive. Your feedback means a lot, and we’re always here to support your hearing needs! — The DirectHearing Team
Terri M.
I easily found what i needed on your website and was able to order it.
Response from Direct HearingOct 28, 2025
Thank you for sharing your experience! We’re glad to hear our website made it easy for you to find and order what you needed. We appreciate your feedback and are always here to help with your hearing needs! — The DirectHearing Team
Barbara N.
The person who helped me over the phone was very competent and quickly replaced the items that arrived in error. This company has been consistently above average with their service and products. I was referred to them by a friend who had nothing but praise. I agree with them.
Response from Direct HearingOct 28, 2025
Thank you for sharing your experience and for your kind words! We’re glad our team could quickly resolve the issue and provide the service you deserve. It’s wonderful to hear that your friend’s recommendation held true, and we truly appreciate your trust in DirectHearing. — The DirectHearing Team
Raymond Z.
Hearing aids went out in six months. They really shouldn't. but the technician fixed it
Response from Direct HearingOct 28, 2025
We’re sorry to hear that your hearing aids had an issue after six months, but we’re glad our technician was able to fix it promptly. Your satisfaction is important to us, and we appreciate your feedback. — The DirectHearing Team
Larry D W.
fact that they followed up and set up my hearing aids on the computer was great.
Response from Direct HearingOct 28, 2025
Thank you for your feedback! We’re glad our team could follow up and help set up your hearing aids on your computer. We appreciate your kind words and are always here to assist with your hearing needs! — The DirectHearing Team
Bob W.
Great pricing, very good customer service- would highly recommend.
Response from Direct HearingOct 28, 2025
Thank you for your kind words! We’re glad to hear you’re happy with our pricing and customer service. We truly appreciate your recommendation and look forward to assisting you in the future! — The DirectHearing Team
jonathan W K.
I had the experience of going to a concierge Hearing Aid Person prior to finding you, and quite honestly there was no comparison between the two experiences. Total excellence all around
Response from Direct HearingOct 28, 2025
Thank you for sharing your experience! We’re thrilled to hear that your experience with DirectHearing exceeded your expectations. Your kind words mean a lot, and we’re always here to provide excellent service for your hearing needs! — The DirectHearing Team
Charles W.
It really was a great experience! From the ordering to the fitting and all through the programming. I would definitely use Direct Hearing again!
Response from Direct HearingSep 23, 2025
Thank you for sharing your experience! We’re thrilled to hear that every step—from ordering to fitting and programming—went smoothly. We truly appreciate your trust and look forward to serving you again in the future.