Direct HearingTake advantage of the best prices, the best service and the best hearing aids money can buy. No “limited-time” offer is necessary for us to provide you with the best deal. Call today to save thousands on the world’s best hearing aids from Direct Hearing.
Direct Hearing (directhearing.com) has 1,121 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Vision & Hearing · Chicago, Illinois
Excellent
Vision & Hearing · Chicago, Illinois
Great
Vision & Hearing · Tinley Park, Illinois
Great
Vision & Hearing · Chicago, Illinois
Great
Showing 885 reviews with 5 stars · Clear filters
Earl L.
I was treated professionally and patiently. After researching the hearing aids that best fit my needs I was confident in my choice with buying from Direct Hearing.
Response from Direct HearingDec 11, 2025
Thank you for your kind words! We’re thrilled to hear you’re enjoying your hearing aids and felt confident with your choice. Our team is always happy to help, and we appreciate your support! —The Direct Hearing Team
Mark F.
Good folks to work with. Received within a week and then took an online hearing test with a tech to get the hearing aids tweaked. This is my second pair from this company.
Response from Direct HearingDec 11, 2025
Thank you for your kind words! We’re glad to hear your second experience with us went smoothly and that our team could assist with your hearing aid adjustments. We truly appreciate your continued trust in Direct Hearing! —The Direct Hearing Team
Lisa D.
They work great now.
Response from Direct HearingDec 11, 2025
We’re glad to hear your hearing aids are working great! Thank you for sharing your experience. —The Direct Hearing Team
Larry B.
Good service after delivery.
Response from Direct HearingDec 11, 2025
Thank you for your feedback! We’re glad to hear you received good service after delivery. —The Direct Hearing Team
Kathy K.
My right hearing aide needed a new battery. DirectHearing sent me a label ($15.00, which was fine for shipping). I got a tracking number, but somehow my hearing aides got lost somehow. Not Direct Hearing's fault. Bobbie was great and tracked them down. I received them back promptly.
Response from Direct HearingOct 28, 2025
Thank you so much for sharing your experience! We’re happy to hear that Bobbie was able to assist you and ensure your hearing aids were safely returned. We truly appreciate your patience and understanding during the process. Your satisfaction means a lot to us, and we’re always here to help whenever you need support with your hearing aids. — The DirectHearing Team
Tee P.
Worked with me to get them perfect for my hearing, really nothing more that you can ask for. Saved me a lo money over a full-priced brick-and-mortar store.
Response from Direct HearingOct 28, 2025
Thank you so much for your kind words! We’re thrilled to hear you’re happy with your hearing aids and the savings you experienced. It’s great to know our team could help you find the perfect fit for your hearing needs. We truly appreciate your trust in DirectHearing!
Consumer
My first contact with the company, a salesperson who answered my first inquiry wasn’t satisfactory, but I tried again with Rachel and dealt then with several very competent and friendly specialists and am very satisfied with the final result.
Response from Direct HearingOct 28, 2025
Thank you for sharing your experience! We’re glad you gave us another chance and that Rachel and our team were able to provide the attentive, professional service you deserve. Your satisfaction means a lot to us, and we’re delighted that you’re happy with the final result. — The DirectHearing Team
Kevin W.
Great customer service!
Response from Direct HearingOct 28, 2025
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our customer service team. We truly appreciate your feedback and your trust in DirectHearing! — The DirectHearing Team