Direct HearingTake advantage of the best prices, the best service and the best hearing aids money can buy. No “limited-time” offer is necessary for us to provide you with the best deal. Call today to save thousands on the world’s best hearing aids from Direct Hearing.
Direct Hearing (directhearing.com) has 1,121 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Vision & Hearing · Chicago, Illinois
Excellent
Vision & Hearing · Chicago, Illinois
Great
Vision & Hearing · Tinley Park, Illinois
Great
Vision & Hearing · Chicago, Illinois
Great
Showing 885 reviews with 5 stars · Clear filters
Toni
Handled the problem with the phonac hearing aids quickly and Bobbi is great to work with.
Response from Direct HearingDec 11, 2025
Thank you for your feedback! We’re glad we could resolve the issue with your Phonak hearing aids quickly, and we’ll be sure to pass along your kind words to Bobbi. We appreciate your trust in us and are always here to help!
Frank
Simple process - just needed my hearing test results. And the price was great !
Response from Direct HearingDec 11, 2025
Thank you for your review! We’re glad to hear that the process was simple and that your hearing test results made everything easy. It’s great to know you were happy with the pricing as well. We appreciate you choosing us!
Howard
Easy to talk to
Response from Direct HearingDec 11, 2025
Thank you for your review! We’re glad to hear that our team was easy to talk to.
Jack K.
These are the second pair of hearing aid I have purchased from you the service has been second to none; very prompt and efficient. You quickly accommodated my initial fitting around my work schedule. Considering I am on the west coast and you are on the east coast it was very considerate. All that said your prices are extremely competitive. Thanks.
Response from Direct HearingDec 11, 2025
Thank you for your kind review! We’re thrilled to hear that this is your second pair of hearing aids with us and that our service has met your expectations. We always strive to accommodate schedules and provide prompt, efficient support, even across time zones. It’s great to know that our competitive pricing and attentive service made a difference for you. We truly appreciate your continued trust in us!
Jim C.
Nice and helpful
Response from Direct HearingDec 11, 2025
Thank you for your kind review! We’re glad to hear that our team was helpful and friendly. We appreciate you choosing us!
Terry H.
Quick and professional
Response from Direct HearingDec 11, 2025
Thank you for your review! We’re glad to hear that you found our service quick and professional. We appreciate your trust in us!
John T.
This is my second pair Hearing Aids I bought from Direct Hearing Aids. They do what they say and provide some of the best prices with the best support. I probably could’ve found them a little bit cheaper but with no support and that really is what we need. These new phone act Hearing Aids have really helped me with hearing people which I had pretty much given up on. Could use to the staff and a phone act for such a good set of Hearing Aids.
Response from Direct HearingDec 11, 2025
Thank you so much for your wonderful review! We’re thrilled to hear that your new Phonak hearing aids are making such a positive difference in your daily life. We completely agree—support is just as important as price, and we’re glad our team could provide the assistance you needed. It’s always rewarding to hear that our customers are able to reconnect with the people around them. We truly appreciate your trust in us for your second pair of hearing aids!
Carol B.
Brought to my attention a better deal. Turns out that was what I thought I had ordered. So I changed to this order. So they saved me time. Also waited for me to get my hearing results to them. Price was excellent. Second time ordered from them. This order was for my spouse and it as first order was excellent.
Response from Direct HearingDec 11, 2025
Thank you for your review! We’re glad we could help clarify your order and save you time. It’s wonderful to hear that both your order and your spouse’s order went smoothly, and that you were happy with the pricing. We truly appreciate your continued trust in us and look forward to assisting you both in the future!