Direct HearingTake advantage of the best prices, the best service and the best hearing aids money can buy. No “limited-time” offer is necessary for us to provide you with the best deal. Call today to save thousands on the world’s best hearing aids from Direct Hearing.
Direct Hearing (directhearing.com) has 1,121 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Vision & Hearing · Chicago, Illinois
Excellent
Vision & Hearing · Chicago, Illinois
Great
Vision & Hearing · Tinley Park, Illinois
Great
Vision & Hearing · Chicago, Illinois
Great
Showing 885 reviews with 5 stars · Clear filters
thomas H.
GREAT CUSTOMER SERVICE FOR AN ISSUE WITH MY HEARING AIDS.
Response from Direct HearingMar 3, 2026
Thank you so much for the great review! We’re glad we could provide strong customer service and help resolve the issue with your hearing aids. Taking care of our patients quickly and thoroughly is very important to us. We truly appreciate you taking the time to share your experience!
Rod N.
Good, prompt service along with excellent prices.
Response from Direct HearingMar 3, 2026
Thank you so much for the great review! We’re glad you found the remote tuning convenient and that it saved you a trip to the audiologist. Providing prompt service, excellent pricing, and high-quality care from the comfort of home is exactly what we strive for. We truly appreciate your trust and your kind words!
Patrick S.
And purchased hearing aids for just under $2,000 they were based on an audiogram. I then tried phonak. Through direct I purchased a pair. They are better in every respect. Online support excellent. They actually did a full audio evaluation while I was wearing my hearing aids online, watching me as I responded to them. I highly would highly recommend.
Response from Direct HearingMar 3, 2026
Thank you so much for sharing your experience! We’re thrilled to hear that your Phonak hearing aids have been a clear improvement and that you felt well supported throughout the process. Being able to perform a full evaluation remotely and fine-tune your devices in real time is something we’re proud to offer, so it’s wonderful to know that made a difference for you. We truly appreciate your recommendation and your trust in us. We’re always here if you need anything!
Richard K.
Great service
Response from Direct HearingMar 3, 2026
Thank you for the great review! We’re so glad you had a positive experience with our service. We truly appreciate you taking the time to share your feedback!
Deb H.
I love my hearing aids. This company is totally awesome. They’ve always help me set up correct any problems I have and they get back with me immediately when I contact them. Customer service is outstanding. Again I would like to thank this company for being the best that they can be.
Response from Direct HearingMar 3, 2026
Thank you so much for this amazing review! We absolutely love hearing that you love your hearing aids — that’s the best compliment we could receive. It means a lot to know you feel supported and that our team has been there whenever you’ve needed adjustments or help. Your kind words truly encourage us to keep doing our very best every day. Thank you for your trust and for being part of our Direct Hearing family!
Dino L.
Excellent service, great products and good prices.
Response from Direct HearingMar 3, 2026
Thank you so much for the great review! We’re glad you’re happy with the service, the products, and the pricing. Providing strong value along with excellent support is exactly what we strive for. We truly appreciate you taking the time to share your experience!
James L.
Purchased my hearing aids about 2 years ago. Needed to replace supplies. Very helpful, received by mail promptly. Very satisfied.
Response from Direct HearingJan 12, 2026
Thank you for sharing your experience! We’re so glad to hear that getting your replacement supplies was easy and that everything arrived promptly. We truly appreciate your continued trust over the years and are happy to know you’re very satisfied.
John
Great to work with , extremely responsive .. just as good or better the going into a local audiologist office
Response from Direct HearingJan 12, 2026
Thank you for the great review! We’re happy to hear that you found our team extremely responsive and that your experience was just as good—or even better—than visiting a local audiologist. We truly appreciate your trust and look forward to continuing to support your hearing needs.