Barry L.
Easy to Work With!
Easy to talk to and do business with. I ordered a pair of Widex Allure 440 devices and had them in my ears less than a week later. Will definitely buy my next pair from them and will recommend them to everyone.

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Direct Hearing (directhearing.com) has 1,121 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Vision & Hearing · Chicago, Illinois
Excellent

Vision & Hearing · Chicago, Illinois
Great

Vision & Hearing · Tinley Park, Illinois
Great
Vision & Hearing · Chicago, Illinois
Great
Showing 885 reviews with 5 stars · Clear filters
Barry L.
Easy to talk to and do business with. I ordered a pair of Widex Allure 440 devices and had them in my ears less than a week later. Will definitely buy my next pair from them and will recommend them to everyone.
David F.
Great product, price and service.
Response from Direct HearingMar 3, 2026
Thank you so much for the great feedback! We’re thrilled to hear you’re happy with the product, the price, and the service — that’s exactly what we strive to deliver. We truly appreciate you taking the time to share your experience and are always here if you need anything!
R M.
Great and knowledgeable service
Response from Direct HearingMar 3, 2026
Thank you for the kind review! We’re so glad to hear you found our team great and knowledgeable — providing clear guidance and trusted expertise is very important to us. We truly appreciate you taking the time to share your experience!
Dennis H.
They provide personal attention and greatly technical assistance.
Response from Direct HearingMar 3, 2026
Thank you so much for your thoughtful review! We’re grateful you felt the personal attention and responsive technical support from our team. Making sure you feel supported and confident every step of the way is very important to us. We truly appreciate you taking the time to share your experience!
Emerson H.
They practiced Fair play.
Response from Direct HearingMar 3, 2026
Thank you for your review! We truly appreciate you recognizing our commitment to fair play. Treating our customers honestly and respectfully is very important to us. Thanks for taking the time to share your experience!
John B.
I just finished the first hearing aid tuning appointment with Direct Hearing's service. I was given nearly an hour of testing and application explanation. Before the appointment I also received some original manufacturer receiver cables to make an adjustment. Very professional service! Very pleased.
Response from Direct HearingMar 3, 2026
Thank you so much for your thoughtful review! We’re thrilled to hear that your first tuning appointment went so well and that you felt supported throughout the process. Taking the time to properly test, explain adjustments, and make sure everything is working as it should is very important to us. We truly appreciate your kind words and are so glad you’re pleased with the experience. We’re here anytime you need us!
Reginald A.
Very pleased with the customer service and easy of ordering.
Response from Direct HearingMar 3, 2026
Thank you so much for your kind review! We’re so glad to hear you were pleased with our customer service and found the ordering process easy. That’s exactly the experience we aim to provide. We truly appreciate you taking the time to share your feedback and are always here if you need anything!
Rodney
Quality product with excellent customer service
Response from Direct HearingMar 3, 2026
Thank you so much for your kind words! We’re thrilled to hear you’re happy with the quality of your hearing aids and the customer service you received. Providing both a great product and strong support is exactly what we strive for. We truly appreciate you taking the time to share your experience!