Direct HearingReviews of directhearing.com

My two and a half year old Signia hearing aids failed and Direct Hearing facilitated warranty service. When they received the hearing aids back, they reprogrammed and shipped them back to me the same day without issue. Direct Hearing as been consistently great.

I found this group, after I had not so great experiences with 2 others selling aids. These guys were a little less expensive and they got my hearing aids pretty quickly. I bought the Signia Styletto and they are the best I’ve had. I’ve worn Phonak for 3 years and I was never fully satisfied. I have also worn Horizon, not good—terrible feedback, and OTC Jabra, and they were very good, but not quite good enough. Streaming music and talking on the phone were not incredible. The Stylettos are the best for me.

Will is fantastic to work with! > fantastic knowledge > feels like he is on my team > Wants to make my hearing better!!!

Excellent service. The hearing aids arrived already programmed using the audiogram I submitted. A virtual appointment with a technician made some additional tweaks and answered some questions, and I'm hearing better than I have in a long time. Much easier than fighting with an overbooked audiologist for an appointment to have my hearing aids adjusted. Insurance would only pay for hearing aids every 5 years. I was very unhappy with my current pair I've had for 2 and didn't want to wait an additional 3 years to try something else. The price for these hearing aids was only slightly more than my copay would have been. An all around great experience and product! Thank you!

My first set of hearing aids did not work properly. Cynthia at Direct Hearing immediately ordered a replacement pair and personally took the time to set them up based on my hearing test and discussion with me. To speed up the process the hearing aids were shipped next day. I appreciated the care, concern, and support from her at Direct Hearing.

Good response

Great adjustment experience.

Very good service and price