Bill L.
Was an absolute pleasure working with…
Was an absolute pleasure working with your associate Eric, he was extremely knowledgeable and helpful. I would recommend your company to anyone

Take advantage of the best prices, the best service and the best hearing aids money can buy. No “limited-time” offer is necessary for us to provide you with the best deal. Call today to save thousands on the world’s best hearing aids from Direct Hearing.
Direct Hearing (directhearing.com) has 1,121 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Vision & Hearing · Chicago, Illinois
Excellent

Vision & Hearing · Chicago, Illinois
Great

Vision & Hearing · Tinley Park, Illinois
Great
Vision & Hearing · Chicago, Illinois
Great
Showing 885 reviews with 5 stars · Clear filters
Bill L.
Was an absolute pleasure working with your associate Eric, he was extremely knowledgeable and helpful. I would recommend your company to anyone
sam O.
This is my third hearing aids I bought from the company. Beside having the BEST price in the market ( less then half of retail) their customer service is the best . They are always there to help and that was very important for me. Just received my Phonak Could not be happier. Highly recommended.
Customer
I Found Direct Hearing on line, after weeks of Research, and pricing, I was looking at the new Widex Moment 330. With the new zero delay. The EQ and Compression work Very good. Being a musician, 40 + years an a studio owner I'm Dam Fussy.. The Crew at Direct Hearing get things taken care of in Good Time...probably the Best thing is They saved me $2,200.00 plus from buying in the state I'm in.....Thanks Eric & Zak...
richard J.
This is a first rate company with top personnel that program and help you from the get go. Their policies are great and they stick with them. Thanks Eric for you patience and knowledge in helping me pair my new Aids. My original purchase, M90R was found to have a defective microphone. Unheard of said Eric. I'll send you another pair. This was almost at the end of the tryout period. PS When I first put them on I actually heard my footsteps. Paradise is the right model of Phonak. I could hear me coming. LOL
Melodie M.
Good customer service and shipping.
BILLY T.
Have no complaint at one month in. Staff has been quick to address adjustments to my aids
William E.
Response was excellent to deliver the order during these trying times.
Response from Direct HearingApr 27, 2020
We're sorry for the delay in contacting you, as mentioned in our email communication regarding this review we are short staffed and have some limited resources with vendors due to the coronavirus epidemic. We've gone a head and expedited your order as well as refunded your order in full. Enjoy the free batteries as our way of saying sorry. We strive for 100% customer satisfaction and truly apologize for the inconvenience. We are doing our absolute best to provide exceptional service during these unprecedented times and hope you are satisfied with our prompt resolution in this matter. Please feel free to email or call us if you need anything else. We're here for you!
Reginald J.
I received excellent customer service from a knowledgeable technician who listened to questions and thoroughly explained what options were best practices to overcome problems with my hearing device and other technical Bluetooth adaptability issues.