Enrique C.
Very good and courteous support
Very good and courteous support EGC

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Direct Hearing (directhearing.com) has 1,121 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Vision & Hearing · Chicago, Illinois
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Vision & Hearing · Chicago, Illinois
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Vision & Hearing · Tinley Park, Illinois
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Vision & Hearing · Chicago, Illinois
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Showing 885 reviews with 5 stars · Clear filters
Enrique C.
Very good and courteous support EGC
Guest
I have seriously moderate to severe hearing problems. Eric easily reprogram remotely my Phonak Paradise Life 90 hearing aids easily to meet my hearing needs. He did so quickly and had me to talk to my daughter to confirm I could hear her clearly and easily. He found that there was a surprisingly substantial difference with the audiogram I had received just a few weeks earlier. So I ended up with the hearing aids fully adjusted to what I need. Thank you Eric thank you Direct Hearing for saving me thousands of dollars.
Steve A.
This process was clearly explained and much easier and faster than expected. Eric did a great job. I’m very satisfied.
Dave
Eric did a great job of listening.
Monty W M.
Very pleased with hearing aids... plenty of volume for my 86% deafness
Carol S.
I ordered hearing aids on line and not only saved a tremendous amount of money, the service was nothing short of outstanding. They sent me a link to do a hearing test on line and although I was reluctant at first I actually found the test to be easy to accomplish. I received my hearing aids promptly and received follow up calls to insure everything was done correctly then had a follow up with Eric who answered all my questions and was able to connect to my hearing aids, administer an additional hearing test and fine tune my hearing aids. I can hear better than I have in years and have found these hearing aids far superior to my previous hearing aids. The service is superb and the savings was phenomenal. They have even provided contact phone numbers in case I have further questions or need any further assistance. The service is superior to that I received from the audiologist who prescribed my previous hearing aids. I couldn’t be happier.
Joe S.
These hearing aids are the same as the ENT Audiologist prescribed but $3,500 less than they wanted to charge. Work well.
Glen M.
Excellent customer service - both the purchasing site and the audiologist followup - and we saved almost $3000 on a pair of Oticon More 1s! Very happy about the outcome. I don't usually write reviews, but more people need to take advantage of Direct Hearing.