yun
uncomfortable
bought Phonak Audeo I90-Sphere, the sound is not stable. always beeps (automatic adjusted I guess). But really uncomfortable. called online tech, but did not workout, and never get back to me. So decide to return.
Response from Direct HearingJan 6, 2025
We’re truly sorry to hear that your experience with the Phonak Audeo I90-Sphere didn’t meet your expectations, and we apologize for the inconvenience you’ve faced. We understand how frustrating it can be when the sound isn’t stable and the adjustments don’t work as intended. We also regret that our tech support didn’t resolve the issue or follow up as promised. Please know that we are committed to ensuring our customers have the best experience, and we appreciate your feedback. If you change your mind or need assistance with any other options, we’re here to help. Thank you for bringing this to our attention.