Direct BrandReviews of direct-brand.com

Direct Brand reviews

309 approved reviews, newest moderated first

Sylvain B.
Feb 13, 2022
Quick and effective shipping
Quick and effective shipping
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mark D.
Feb 3, 2022
first time ive ordered from…
first time ive ordered from DirectBrand, part showed up sooner than expected and it was the correct part. what more can i ask for.
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Jeremy E.
Feb 1, 2022
Good price but the fan won't get out of…
Good price but the fan won't get out of low speed. If we weren't getting a blizzard this week I would send it back
Response from Direct BrandFeb 3, 2022
Hi Jeremy, Did you try to reach out to us regarding this? I haven't seen any messages from you. We could have had this squared away for you almost immediately as this part is stocked somewhat close to your location. Let me know if we can be of further assistance. Matt
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Michael C.
Jan 18, 2022
Best prices for Enviro Pellet Stove…
Best prices for Enviro Pellet Stove parts. Fast shipping, well packaged, i will be doing business with Direct Brand again, thank you….
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John C.
Jan 15, 2022
Outstanding service…
Waiting for the status of my RMA before I upgrade tour review Just received the refund, Great place to work with, couldn't be happier!!
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Steve
Jan 3, 2022
Helped me order the right part
Helped me order the right part. Thank you
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Steve B.
Jan 3, 2022
Igniter works great!
Igniter works great!
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BARAK S.
Dec 4, 2021
They sent me the wrong part and will…
They sent me the wrong part and will not let me return it. So I just lost $62.00.
Response from Direct BrandDec 9, 2021
Hello, We believe that you ordered the wrong part and at no point were you told you couldn't return this. You were sent a return label on Friday Dec 3. Please check your junk/spam folder if you do not see it.
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