Sasi
Poor customer service
Poor customer service, poor website quality, poor return policy. I didnt expect this from Dior. Better buy Dior from other places but not dior.com
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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13,721 approved reviews, newest moderated first
Sasi
Poor customer service, poor website quality, poor return policy. I didnt expect this from Dior. Better buy Dior from other places but not dior.com
Udvadia J.
Have always loved Miss Dior the original scent. It has a sofisticated old world fragrance.
Alabdulmuhsin Z.
To whom it may concern, I have been stolen by someone. My name is Zahra Alabdulmuhsin and my email . I bought two women perfumes that were delivered by SUP. I got my order from one delivery man and when I opened the box, I came to know that I was stolen by someone. I found in the box one XLG men underwear !!!and three three bags of paper crepe!!!!. Indeed the one who has stolen me not just stolen he also did not respect me. I was so surprised by this act. So, what should I do now ? Who is responsible to return my money or my order??? I wish that someone can call me to discuss the problem. My order number is 1350806
Thai H.
Although it took a whole week to start the shipping process, but I’ve forgiven this issue when I saw the beautiful gift wrap boxes. They are gorgeous like in the pictures!!! Another issue is that I have to move all of Dior confirmation emails from the spam mail box! Gmail identified their mails as untrustworthy, what happened to your online system Dior?
J. Andres R.
Overall experience was great, fast delivery, easy checkout process.
Dianne
Love the products, and the shipping was beautiful.
Tjahjono G.
The online shopping experience and the presentation of the item I received was superb. House of Dior has an excellent standard and class.
Mauch-Canepa B.
Stunning! The packaging is exquisite. I am so pleased and impressed with your special attention to the details. Beautiful!