Dior USReviews of dior-us.com

I'm always impressed with the beautiful packaging, the speed of delivery, and the quality of the products.

Excellent service.

Excellent service prompt on time efficient!!! My wife loved her gift and samples!!! 100

I bought this for a Christmas gift and it was beautifully wrapped and packed well. The extra samples were well received. It was a hit!!!

I wanted to include the 2020 holiday lipstick in my gift package to my sister in law. But the website said it was temporarily unavailable. So I called & asked when it was due back in. The consultant advised that it would be back in stock the Thursday before Christmas & because I was placing an order they would express mail it in time for Christmas. So Thursday comes and I call to order it and was told by another consultant that it wasn’t available & I should never have been told that it would be. So if the 2020 Holiday Special isn’t available for the holidays when will it be?

Paid for over night received a week later !

My husband loved his cologne box. It was neatly wrapped. And I liked the samples with purchase.

In this day and age, it's disappointing to have a two-week shipping time. With a 30 day return policy, that doesn't leave me a lot of flexibility to test and make a decision I feel great about. I received the request to provide a review of my experience a full week before I expect to receive my product and full week after I ordered it. In the future, I'll probably buy through a different retailer. The website and purchasing process was fine but again, I think the UI could be updated to meet what most consumers probably expect. Thanks for soliciting feedback and feel free to reach out for clarifications.