Dior USReviews of dior-us.com

Beautiful packaging. Everything arrived safely.

the worst website i have ever seen. The website was down most of the time

Online customer service is very poor. I ordered products on DEC 24 and just now receiving them on Jan 6. Selling out of items is understandable especially during holidays but There was no communication to the customer. I had to call and only to be told that one of my items charge was removed because the item was not available and I need to re order it. It would have been nice to know that so I wouldn’t be waiting around for 2 weeks only to be disappointed. And then when you express your frustration over the phone it’s like no one cares. You have to treat your customers better then that

Great product, my wife loved the J'Adore perfume!! Just wish you had faster shipping.

Great product and great service.

Online ordering was easy, and shipping was very fast.

I’m concerned that you are asking how you’re doing. It’s taken a long time and I still have not received my product although you’ve received my money for it. I’ve received no updates and have no means to track the product although I suspect it still has not shipped. You buy a product you get a product that’s the whole deal so since I’ve paid but have no product I’m in worse shape than I was before I decided to invest. Please at least return my money...?

I am very pleased with the product itself. However, I feel that, with Planet Earth in mind, packaging could be minimized and reduced.