Alice J.
Horrible customer service
Horrible customer service. Be aware! Does not honour coupon codes, and will not tell you until package is delivered. Then they make you pay for shipping back!
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Excellent
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13,721 approved reviews, newest moderated first
Alice J.
Horrible customer service. Be aware! Does not honour coupon codes, and will not tell you until package is delivered. Then they make you pay for shipping back!
Yao
Good items! Fast delivery!
TOWLE J.
This is the first time I ordered from Dior US and I am glad that I did. You were very efficient. And the merchandise I bought you got it to me in rapid time.
Abigail S.
I love shopping at Dior more than anywhere else. The beautiful packaging and luxury products really make it feel special to unbox. I only need to get a replacement Hypnotic Poison perfume once every couple years, but it is always SUCH a treat when it arrives.
Johnny A.
Excellent service and quick shipment!
Jolie
Ordered online when the gift bracelet available. However the bracelet disappeared after I paid online. Then asking for cancellation immediately. Still shipped to me and have to pay for return your myself? What a horrible website and ridiculous policy?!
Magbanua Krizha M.
Amazing scent
RM
Very easy process and so helpful and kind and patient. I really appreciated my customer service person, she was Wonderful!! I Love DIOR!! The best and prettiest makeup I’ve ever used & I've tried everything! THANK YOU!