For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Cosmetics & Makeup · New York, New York
Excellent
Cosmetics & Makeup · NY, New York
Excellent
Cosmetics & Makeup · Gouverneur, New York
Excellent
Cosmetics & Makeup · Brooklyn, New York
Excellent
13,721 approved reviews, newest moderated first
Higgins D.
My order was placed on 4/5/20 and I did not receive it until 4/24/20 The communication was poor regarding this order..I was not kept informed that my order would take almost 3 weeks to arrive.. Very disappointed in the "Customer Service" especially when I am paying a prime price for the product
Thomas B.
Bad service, have not received it yet! It's taking way to long to get here! ordered it two weeks before my wife's birthday !!! Birthday is over now, as of three days ago.
Catherine W.
Received products in a timely manner. Although samples are pretty small, all that were offered were included.
Lomio B.
Excellent product, fast delivery.
Nguyen L.
As of today 4/26/2020, 3 weeks after I ordered, i still have NOT receive the items. Where are my items Dior?
Tina B.
It took 2 weeks to receive the items. It’s a long time compare to other companies now a day.
Sheline P.
It took 16 days for my order to just get out of the warehouse. I had a birthday present in my order and they did not care. They tried to blame the 21 day wait on the mail but it was just them getting off their you know what to put it in a box and mail it . Come on! Never ordering anything again.
Bean M.
Great customer service!