Cotter B.
Missing item from my order
I love Dior products, I’ve been using it for over decade now. However my last order came incomplete, one of the items I ordered was missing. Still waiting on Dior to solve the issue, there for three stars .
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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13,721 approved reviews, newest moderated first
Cotter B.
I love Dior products, I’ve been using it for over decade now. However my last order came incomplete, one of the items I ordered was missing. Still waiting on Dior to solve the issue, there for three stars .
defrance J.
Super fast delivery got a bunch of free samples and free gifts with promotional codes!!!
Customer
Ramez Rayyes is a true professional- courteous and expedient.
Bonilla W.
Really bad service, poor website and bad customer service. I ordered the Capture Totale serum for Mother’s Day on May 4 or May 5th and I wanted to edit the wrong shipping address and it was impossible!! Then I talked to 3-4 people from customer service and just one of them was able to helped me. Anyway, I couldn’t have the gift shipped to the correct address, my mom didn’t get anything and I haven’t received my money back, I won’t buy anything from that website again.
Recio C.
Packaging is beautiful!
huerta V.
Love my j'adore perfume set. I don't get to spend a lot on my scents but I splurged and have no regrets. Thank you! And the new Miss j'adore is amazing. I will be getting that scent soon!
Villanyi C.
Very nice and fast service.
Randy
I purchased the Miss Dior gift set for my wife for Mother’s Day and she absolutely loved it!