Dior USReviews of dior-us.com

A lot of paper and boxes, but very nice experience. The samples are a plus.

I have not received my order

the package was great well done . The only smal mistake was just the message With the small envelope . i wrote a happy birthday message and it came with “ MERRY CHRISTMAS DAD “ hahahha small Tiny mistake.

Did not revive the gift rapping nor the gift note I requested on my purchase

Very good product...

I put in my order just before midnight one day and that very next afternoon I received my product. It can't get any better than that.

I visited a friend in Tahiti who was wearing Grand Bal perfume and fell in love with the scent. I tried several times to order on-line when I retured to the US, since to purchase it, it was either on-line or at a boutique, (can not purchase in regular stores.) I made 3 phone calls to get help only to be told, they were verifying my address, try a different credit card and the last time I phoned, I was told they could not take my credit card for my purchase, but a supervisor would get back to me in 24 hours, that never happened. Prior to the phone calls I tried several times (at least 6 times over 3 days) to purchase on-line but the website continued to hang up. I even phoned the Beverly Hills boutique, but the perfume I wanted was $100 more for half the size on the website. Frustrated, I phoned my friend who lives just outside of Paris to try to get my perfume. She made several calls and was told they no longer made Grand Bal perfume, thats when I wrote to the corporate office in Paris, asking why they'd advertise something they no longer make, I still haven't received a reply from them. I thought I'd give it one more try as I really, really wanted my perfume. The website finally worked! I received my perfume and a few samples, i am so happy about the perfume and receive compliments when I wear it. Obviously, I really wanted this perfume, but I don't recommend on-line ordering or dealing with customer service, they need to address the issues, evidently it starts at the corporate level and filters down. Great perfume, lousy service.

The quality of the product and the AMAZING package makes shopping at Dior a very special treat!