DigifeelOnline sale of NFC Tags and Cards designed to enhance communication and SEO for businesses in direct contact with their customers.
Digifeel (digifeel.io) has 117 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Sales & Marketing · Wilmington, Delaware
Excellent
Sales & Marketing · Wilmington, Delaware
Excellent
Sales & Marketing · Wilmington, Delaware
Excellent
Sales & Marketing · Dover, Delaware
Excellent
117 approved reviews, newest moderated first
Joe S.
Thieves beware
Response from DigifeelAug 1, 2025
Hi, We’re sorry to hear you feel this way. If you’ve experienced an issue with your order or service, please reach out to us directly at [email protected], and we’ll do everything we can to resolve the situation promptly and fairly. Your satisfaction matters to us, and we’re here to help. – The Digifeel Team
Colin C.
Brilliant product. Does what it says on the tin.
Response from DigifeelAug 1, 2025
Thank you so much for your kind words! 😊 We're thrilled to hear the product is delivering exactly as expected. If you ever need anything, we're just a message away!
Mark B.
Total lack of support to new customer. No phone or live chat to help. Only way to contact is via their website message facility and that doesnt work!! WASTE OF MONEY.
Response from DigifeelJul 29, 2025
Hi Mark, We’re truly sorry to hear about your experience and the frustration it has caused. Providing clear and accessible support is very important to us, and we sincerely apologize if our contact system did not function properly when you needed help. While we currently don’t offer phone or live chat support, our team is normally very responsive through our contact form and email. If you’re still having trouble reaching us, please contact us directly at [email protected] so we can resolve this as quickly as possible. We completely understand your disappointment and would like the chance to make things right. – The Digifeel Team
Aya B.
Terrible customer service, very dismissive and nonchalant. We received 2 plaques (one IG, another Google). They came all stained and scratched. When we reached out to them - the email address on their website wasn't functional. We then proceeded to leave a message on their website contact platform. We exchanged with seemed like a bot or AI, showed no understanding, no apologies, just arrogance. The plaques themselves do work. But the state they came in as well as the utter lack of support from customer services was horrendous. For this, we do NOT recommend this company.
Response from DigifeelJun 16, 2025
Hi, We’re truly sorry to hear about your experience—it’s absolutely not the standard we aim to deliver. Receiving damaged items is unacceptable, and we sincerely apologize that your plaques arrived in that condition. Additionally, the fact that you had difficulty reaching us and felt dismissed is deeply concerning. We appreciate you bringing this to our attention, and we take your feedback seriously. We’ll be reviewing this internally to ensure it doesn’t happen again. We’d like to make this right. Please reach out to us directly at [email protected] with your order details and photos of the damaged plaques, and we’ll arrange a replacement. Thank you again for your feedback, and we hope to have the chance to restore your trust. – The Digifeel Team
Rhbullard R.
Great product to help boost reviewers
Response from DigifeelJun 2, 2025
Thank you so much! 😊 We're happy to hear the product is helping you boost your reviews. If you ever need tips to maximize results, feel free to reach out — we're here to help!
CSR
I ordered 5 and couldn't get the Instagram one to work. Their software is expensive. I don't think it helps get any reviews as our have actually dropped since we installed these and my manager hates how they look. We've had them for a year; pretty much a waste of money for our client base.
Response from DigifeelJun 2, 2025
Hi, Thank you for taking the time to share your experience. We're genuinely sorry to hear that the product hasn’t met your expectations and that you've encountered issues with the Instagram feature. This is certainly not the outcome we aim for. We’d love the opportunity to understand more and see how we can make it right. If you reach out to our support team with your order details, we’ll be happy to look into a solution—whether that means troubleshooting the setup, offering an alternative, or discussing what might better suit your needs. Your feedback is incredibly valuable, and we’re always working to improve both our software and the customer experience. Thank you again for sharing it. Best regards, The Digifeel Team
Otto S.
Good product. Simple. Works well. Haven’t gotten as much use from having it up as we would prefer. Will keep using
Response from DigifeelJun 2, 2025
Thank you for your honest feedback! 😊 We're glad to hear the product works well and is easy to use. If you'd like tips to help boost engagement and get more out of it, feel free to reach out—we’re always here to help you make the most of it!
Steve
Product work very well and speedy delivery
Response from DigifeelJun 2, 2025
Thank you for your feedback! 😊 We’re so glad to hear the product is working well for you and that the delivery was fast. Don’t hesitate to reach out if you need anything else!