We are a dental clinic from Romania, Europe and we recently decided to use Digifeel plates in our efforts to make ourselves known in a very competitive market with scarce resources and no government help.
Our interaction with Digifeel was very satisfying and we did appreciate their efficiency in communication and professionalism in customer service.
Thank you Digifeel
MR
Mr R.
Excellent product and works exactly as…
Excellent product and works exactly as planned. App works well also.
ES
ES
Following the purchase of (2) Google…
Following the purchase of (2) Google Tiles from Digifee.io - we had an additional customer service inquiry. Digifeel.io responded to our request within a short timeframe and worked to provide a Satisfactory solution in a quick, efficient and extremely professional manner. We definitely recommend working with this company.
Response from DigifeelSep 29, 2026
Hello,
Thank you for taking the time to share your experience! 😊 We’re really pleased our team was able to respond quickly and find the right solution for you.
Your recommendation means a lot to us. Thank you for choosing Digifeel and for your trust! 🙌
The Digifeel Team 💛
MP
Mike P.
Digifeel Plates are Fantastic!
Digifeel Plates are Fantastic!
My company has been using Digifeel Plates for about three years. We have self storage facilities throughout New York City. These plates have made it so easy for our customers to express their satisfaction with the outstanding level of customer service that we provide. The number of 5 Star Google Reviews has skyrocketed!
Thank you Digifeel, for providing an easy to set up and use product... AND for providing the most personal and prompt level of customer service and product support!
Excellent Jpb!
Response from DigifeelSep 17, 2026
Hello Mike,
Three years with Digifeel — wow! ⭐ Thank you so much for your continued trust and loyalty.
It’s amazing to hear how the plates have helped your locations across NYC make it easier for customers to share their experiences and that your Google reviews have grown so much! 🚀
We’re also thrilled that our customer support continues to meet your expectations. Here’s to many more years (and reviews!) together! 🙌
The Digifeel Team 💛
AA
ANIMUS A.
Great support and clear info about…
Great support and clear info about delivery and utilization of the products. Congrats DigiFeel!
Response from DigifeelSep 17, 2026
Hello Arena,
Thank you for the lovely feedback! 😊 We’re so glad you appreciated the clear communication and support throughout your experience with Digifeel.
Your kind words mean a lot to our team — thank you! 🙌💛
The Digifeel Team
ME
Michelle E.
Good customer service and support team
I ordered two plates, but I'm confused about how it works because I want to use the two review plates for my two businesses. Gaelle replied to my email and clearly explained how the plate works, exactly as I expected. Also, by the time I ordered the plates, they shipped them the same day. Very good service, and the support team are very amazing!👏👏👏 Highly recommended. Salute!🫡🫡🫡👏👏👏
Response from DigifeelSep 12, 2026
Dear Michelle,
Thank you so much for this wonderful review! 🙌 We’re delighted that Gaëlle was able to clear everything up and help you get your two plates set up for your businesses.
And we’re especially happy you appreciated the fast shipping and support — we’ll make sure to pass your kind words on to Gaëlle! 😊
Thank you for recommending Digifeel, and wishing both of your businesses lots of new reviews! ⭐
The Digifeel Team 💛
HA
HA
Exceptional customer service when delivery went wrong.
I ordered what looked like an exceptional product and was genuinely looking forward to receiving and using the plates at our distillery. Unfortunately, the delivery company had other ideas.
As I write this, two tickets remain open with Evri, asking me to wait another two days for delivery, while a separate email tells me that the parcel is being returned to the sender. It has been a frustrating and thoroughly disappointing experience.
Throughout all of this, the customer service from Digifeel has been impeccable. Gaëlle has been brilliant. She remained helpful, engaged and understanding, offering support wherever she could and taking ownership of a problem that Digifeel did not create. She arranged a full refund, opened a dispute with Evri and ensured I would not be left out of pocket.
As someone who runs a small drinks business, I understand how difficult delivery companies can be and how much a company’s response matters when something goes wrong. Gaëlle handled the situation with genuine care, patience and professionalism.
I remain disappointed that I have not had the opportunity to use the plates, because I was excited about what they could do for our business. However, Digifeel has left me with an extremely positive impression. Products matter, but it is how a company treats its customers when things go wrong that reveals its true character. On that measure, Digifeel and Gaëlle have been exceptional.
Response from DigifeelAug 27, 2026
Hello,
Thank you so much for taking the time to share such a thoughtful review. We’re truly sorry that the delivery experience prevented you from receiving and using your plates, but we’re very grateful for your understanding.
A huge thank you as well for your kind words about Gaëlle. We’ll make sure she sees them — her care and commitment to finding solutions are exactly what we want our customer service to represent.
We hope we’ll have the opportunity to welcome you back in the future under much better circumstances.
The Digifeel Team 💛
RN
Rachel N.
Super helpful
Super helpful - Gaelle was brilliant, very supportive and responsive- thank you
Response from DigifeelAug 11, 2026
Hello,
So happy to hear this! 😊 A big shoutout to Gaëlle for taking such great care of you — we’ll make sure she sees your lovely feedback.
Thank you for your trust! 💛
The Digifeel Team