DigifeelReviews of digifeel.io

Response from DigifeelAug 11, 2026

Hallo, es tut uns leid, dass bei Ihnen dieser Eindruck entstanden ist. Wir möchten jedoch einige Punkte gerne klarstellen. Für die Nutzung Ihrer Digifeel-Platte ist kein kostenpflichtiges Abonnement erforderlich. Unsere Platten können unabhängig von unserer optionalen App genutzt werden. Auch unser Kundenservice ist selbstverständlich nicht nur für Kunden mit 5 oder mehr Geräten verfügbar. Wenn Sie Schwierigkeiten mit der Einrichtung haben, helfen wir Ihnen gerne weiter. Bitte kontaktieren Sie uns unter [email protected] mit Ihrer Bestellnummer. Unser Team wird Ihre Bestellung prüfen und Ihnen helfen, Ihre Platte schnellstmöglich korrekt einzurichten. Viele Grüße Das Digifeel-Team

Response from DigifeelMar 21, 2026

Hello, Thank you for your feedback, and we’re really sorry for the frustration caused. We completely understand how receiving multiple emails without having your order yet can be disappointing. Some of our messages are automated to help guide customers, but we hear your concern and will take it into account. Regarding your order, it is currently in transit and should be with you shortly. If you’d like, feel free to contact us at [email protected] with your order details and we’ll provide you with a precise update. Thank you for your patience, The Digifeel Team.

Response from DigifeelSep 7, 2025

Hi Ron, We’re very sorry to hear about your experience. We want to clarify that we do honor our 30-day money-back guarantee when the request meets the conditions outlined in our policy. If your plate is not working as advertised, we would be glad to review your case and either replace the item or provide a refund where applicable. Please contact us directly at [email protected] with your order details so we can resolve this properly. Your satisfaction is important to us, and we’re committed to making things right. – The Digifeel Team

Response from DigifeelSep 7, 2025

Hi, We’re sorry for the frustration caused. Please contact us at [email protected] with your order details so we can review this and find a solution quickly. Your satisfaction is important to us.

Response from DigifeelSep 7, 2025

Hi Rahim, We take your feedback very seriously, but we want to clarify that we are not scammers. Every order placed is processed, shipped, and supported by our team. If something is not working, we are always ready to help resolve it. If you didn’t receive a reply, it’s possible your message didn’t reach us. Please contact us again directly at [email protected], and we will make sure your issue is addressed as a priority. We stand by our products and our service, and we’re committed to finding a solution for you. – The Digifeel Team

Response from DigifeelAug 1, 2025

Hi, We’re sorry to hear you feel this way. If you’ve experienced an issue with your order or service, please reach out to us directly at [email protected], and we’ll do everything we can to resolve the situation promptly and fairly. Your satisfaction matters to us, and we’re here to help. – The Digifeel Team

Response from DigifeelJul 29, 2025

Hi Mark, We’re truly sorry to hear about your experience and the frustration it has caused. Providing clear and accessible support is very important to us, and we sincerely apologize if our contact system did not function properly when you needed help. While we currently don’t offer phone or live chat support, our team is normally very responsive through our contact form and email. If you’re still having trouble reaching us, please contact us directly at [email protected] so we can resolve this as quickly as possible. We completely understand your disappointment and would like the chance to make things right. – The Digifeel Team

Response from DigifeelJun 16, 2025

Hi, We’re truly sorry to hear about your experience—it’s absolutely not the standard we aim to deliver. Receiving damaged items is unacceptable, and we sincerely apologize that your plaques arrived in that condition. Additionally, the fact that you had difficulty reaching us and felt dismissed is deeply concerning. We appreciate you bringing this to our attention, and we take your feedback seriously. We’ll be reviewing this internally to ensure it doesn’t happen again. We’d like to make this right. Please reach out to us directly at [email protected] with your order details and photos of the damaged plaques, and we’ll arrange a replacement. Thank you again for your feedback, and we hope to have the chance to restore your trust. – The Digifeel Team