DIFFReviews of diffeyewear.com

Received the wrong sunglasses and was charged $9 restocking fee + shipping to return THEIR mistake. They just didn’t reply to any of my emails regarding this manner. Very unprofessional and discourteous experience.

I got charged for my glasses and never got them. So not super stoked with this company

I tried to cancel my order within 5 min of ordering. I was emailed the next day saying that I could not cancel but I could return my glasses once I received them. And then I was charged a return fee! I guess this is how charities make their money. Buyer beware. I should have read the reviews first. Glasses are not even worth what you pay for them.

Terrible quality and customer service. Canadian buyers beware. They are not forthcoming when you buy that you will pay significant duties. They say but 2 pairs of glasses and get 3 free. All they do is alter the price of each pair and not disclose that you will pay $100 more in duties upon arrival. Several of my glasses had scratched lenses and all of them have a lm awful glare while wearing them. Super disappointed. Customer service takes over a week to reply and they said max 48hrs.

I recently bought 2 pair of Diff prescription eyewear & received them fairly quickly. However, both pair have the wrong prescription. Cannot see anything with them. I have contacted the company twice & I am still waiting for a response. Terrible customer service. Buyer beware.

It has been 5 weeks since I ordered my glasses and there has been no response and no shipping confirmation email. I even paid the extra for expedited shipping. The customer service for this company is next to none. I have received only one email regarding my concerns and that was 2 weeks ago? Reached out again a week after and nothing. I am never again ordering from this site. Save your money and your time. This company is a scam.

Ordered $200 worth of glasses, to wait 7 days for an ETA response. Recieved an email they were being shipped out the following day. 2 days later recieved an email notifying me that one pair were sold out and I was receiving a refund for $36, so now Im not getting my complete order and it still not shipped like promised. There site specifically says 5 to 7 days for shipping ...its day 11 no shipping. Will not be purchasing again. 👎

I ordered glasses from DIFF at the first of December and have received no communication other than the order received email. I started reading reviews and now I'm sick to my stomach. I ordered over $230 worth of glasses for a trip to Europe that I leave on at the end of the month. I'm worried about finances so losing this $200 hurts and I won't even have glasses.