Alex
If I could give a negative 100 I would
If I could give a negative 100 I would. This company is trash. Their costumer service was trash. They use robots for chat and fabricate information. They do not have a person to contact, as in a human, to speak to - not in phone or chat. I ordered 3 pairs of glasses on Nov 28 and was never given tracking information till asking for it almost 2 weeks later. I understand the holidays are crazy for productivity but this was ridiculous. On Dec 16 I was notified that one of my glasses was out of stock and I had the choice of refund or exchange for another pair that was in stock. I was confused because if something was already in transit, why would my item be out of stock for exchange or refund. I was told that my quote out of stock item“ was already shipped but then in an other email to follow up with this question of what was going on. I was told that it never was shipped, but it was actually lost in transit. So this company has no idea what the heck they are doing or even talking about so I highly recommend not purchasing from this company, unless you find it in a store.