Jeff B.
Service and shipping.
Excellent service and order shipped faster than expected.
Shop Aftermarket Diesel Parts for your Cummins, Powerstroke, Duramax, or any Diesel Vehicle. We specialize in quality products with better customer service!
Diesel Ops (dieselops.com) has 724 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Auto Parts & Wheels · Redmond, Washington
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724 approved reviews, newest moderated first
Jeff B.
Excellent service and order shipped faster than expected.
Christopher L.
Got a great price that was unbeatable, very fast shipping considering I ordered the week of Christmas
Bob R.
It was a easy and fast process. I ordered be for christmas and figured it may arise late. It acc. Came early.
Alex W.
I ordered a set of Weathertech floor liners on ebay for a Chevy Trailblazer in color gray on a Sunday. I received on Wednesday a set of tan floor liners for a Chevy Tahoe. I contacted Diesel Ops by phone and was told they would ship out that day the correct floor liners and email the tracking number and return shipping label. I never received the email and contacted Diesel Ops Monday morning and found out they had never shipped the floor liners. Now this is after being on the phone 3 different times with representatives that didn't seem to know what was going on. Received the tracking and return label that Monday night from JD and the correct liners were delivered Wednesday the day before Christmas Eve.
Response from Diesel OpsDec 24, 2015
Hello Alex, Again I want to apologize for the issue and for the delay in getting the issue rectified. I hope I was able to step in and get everything situated. I will not make any excuses, but I would like to say that this holiday season has been a busy one for everyone and I hope that you will give me the opportunity to work with you again in the very near future. We take great pride in our customer service which you can see by the time of the email I had sent and I would greatly appreciate the opportunity to regain your 100% confidence in us as well as your 100% satisfaction. I hope you have a great holiday and I look forward to talking with you after the holidays, -JD
Jason L.
I have a few questions regarding what I was buying, customer service was able to answer all my questions and then I got my package (a full 5inch exhaust) 4 days later with the free shipping.
Luke
JD was helpful in getting me the right part. I also ordered later in the day and it was shipped same day. Awesome company!
mikel G.
Awesome service &shipping!
justin B.
I could not be happier with my product, my service or my shipping. I highly recommend diesel ops and rigid industries!