Woody
Ordered Edge pod with CTS & CTS2…
Ordered Edge pod with CTS & CTS2 adapters. Box was missing the adapters! Sent message with no reply. Tried calling multiple times staying on hold FOREVER. Never did get reply or an answer.
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Diesel Ops (dieselops.com) has 724 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 21 reviews with 3 stars · Clear filters
Woody
Ordered Edge pod with CTS & CTS2 adapters. Box was missing the adapters! Sent message with no reply. Tried calling multiple times staying on hold FOREVER. Never did get reply or an answer.
Kelly
Part wasn't exactly right, I had to make it work.
Response from Diesel OpsApr 27, 2018
Kelly, I am sorry that the test pipe you purchased did not work the way you wanted it to right off the bat. I show that we never heard from you about any issue so I would like the chance to look into this more and come to a resolution for us both. If you could reach out to me when you have some time I would like to do that for you. I want all of our customers happy with the products and the service that we provide. Thank you Chris (Sales Manager) 888-992-7299 ext 702
Customer Dave H.
good service quick shipping but exhaust pipe dose not fit my model even though they said it would before I order it and still claim it does. I had to modify it to run the truck and now will be making custom one right. The wheel base measurements on kit do not my truck and my truck is stock.
Response from Diesel OpsOct 25, 2017
Dave, I am unaware of any fitment issues. These exhaust fit all the trucks besides ones that were a Cab and Chassis or considered Medium duty. I would be happy to help you with changing something out if needed but I can not help if we do not know about an issue. Please feel free to reach out if you would like to get this taken care of Chris 888-992-7299 ext 702
Matt P.
I realize I purchased a kit that DOps puts together and resells so beating that in mind, the minimaxx is as expected, great and super straightforward as well as quick. The mbrp exhaust was decent as well. Went together easy and wasn’t damaged to the point where we had to bend it out in too many places but there definitely were a few areas. The insides were also extremely dirty and it was obvious they left all remains from the cuts inside of the pipe. Not necessarily a big deal just lazy on their part. I know they aren’t top of the line so I’m not going to act like it’s anythjng crazy. The sinister Diesel EGR kit was great and blue plates look super tight under the hood. The re routing hose provided, which is also blue and looks tight, was 1/4” too small in diameter so we had to go and buy another hose. Pretty disappointing. All in all Diesel ops out together an affordable decent kit so I am impressed and will shop with them again, just being more mindful of the brands I am buying.
Mike L.
I purchased a kit for my powerstroke with h&s mini maxx. I couldn't install the tuner tof my truck so I tried to call hs and they are out of business. So I called dieselops.com, someone said they could help me and would send an email with instructions. I waited 2 days for the email before calling another company who sells these tuners, who helped me over the phone within 10 minutes. So long story short, they sold me something at a great price, and didn't offer any troubleshooting help. Won't be using them as a supplier anymore.
Response from Diesel OpsMar 9, 2017
Hello Mike, I am sorry you had issues with that, the Mini Max tuners come with the instructions in the box as well if you look at the invoice that you were sent we email over install instructions for every product we sell. This is to prevent issues such as this and make it easier for my customers as well as shops who are installing something! However I would be glad to help you out here and If you have any other questions I would be glad to get them taken care of. Please let me know if there is anything else you need I look forward to hearing from you Thank you Chris - Sales Manager 888-992-7299 ext 702
Customer
Not all of the parts were correct had to go to local Auto parts to get a clamp and hanger
mike
It's a 203 not 205
JOSE MARIA G.
The engine got more RPM than normal
Response from Diesel OpsJan 11, 2017
Hello Jose, I am sorry that you had an issue like that we do have some solutions if that does happen I would be glad to run over with them if you would like. thank you and I look forward to making this right with you Chris (Sales Manager) 888-992-7299 ext 702