Michael C.
They lost my package after I sent it to …
They lost my package after I sent it to them for a refund because they sent me a defective tuner. So now I don't have no tuner, no refunds. they really don't care about customer service.
Response from Diesel OpsApr 27, 2018
Michael, The tuner you received was tested before it went out we did not ever receive the tuner to confirm the issue. We ask when people need tech support or a return to call us prior to doing so. When we spoke on the phone you were unable to provide me with a tracking number and you had stated that you did not insure the package so you were unable to get USPS to do this.We offered to replace this for you at a discounted rate but never heard back from you. Please let me know if there is anything else I can do for you. Thank you Chris (sales manager) 888-992-7299 EXT 702
