Mark
They'll rob you of your money just like they robbed me
Placed an order on November 20th, and after receiving the email that mentions how long it will take for the item to be delivered, I cancelled the order immediately (within 30 minutes of the order). Their policy states that you get a full refund if you cancel within 48 hours. I've been told that the refund has been processed and that I should get it within 5-10 day. That was on the 25th of November. It is now the 13th of January, I haven't received the refund yet. Clearly a business that scams customers. You should avoid it if you don't want to be robbed.
Response from DiamofyJan 20, 2023
Dear Mark, Thank you so much for getting in touch. We are so sorry that you have not had a good experience with Diamofy. We are trying to locate your order in our system, but we are struggling a bit due to lack of information. In most cases we notice a delay/issue from the customer's bank, we send refunds for cancelled orders immediately. Kindly provide us with your order number, full name or email address you used while placing the order. Once we have this information, we will be in touch to make this up to you. Kind regards, Rebecca




