DeWalt is an American worldwide brand of power tools and hand tools for the construction, manufacturing and woodworking industries.
DeWalt (dewalt.com) has 337 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing337 approved reviews, newest moderated first
Lkee
DeWalt don’t honour their 3 year warranty. They will make it impossible for you to make a claim. I certainly won’t be purchasing anything with the DeWalt name or Black & Decker who also got involved with my claim. Their customer service staff take weeks to respond each time, they never give you their names and obviously have no after sales loyalty . Avoid!
Frank J.
Fir the last twenty years, I have only bought and used Dewalt products for my profession. For almost half of the time, the chucks in the battery operated drill has been terrible, and this is my third drill buying in the last ten years. They dont hold large bits well anymore they used to. Even when you drill pilot holes, the bits still continue to pop out. Also the safety shutdown thats included with the drills also need to go. It makes it a lot harder to dislodge a bit when it gets stuck in a hole. This is the last time im buying dewalt
Shawn J.
Extremely disappointed with DEWALT customer service. I received a brand-new piece of equipment that was already broken out of the box. Instead of standing behind their product, customer service was absolutely no help and tried to push the cost back on me by telling me I would need to purchase replacement parts myself. This was a manufacturing or quality control issue, yet DEWALT refused to take responsibility or offer a proper resolution. For a brand that markets itself as professional-grade, this level of support is unacceptable. I expected much better.
D T.
Batterijen als ze leeg zijn. Niet meer op te laden. Met makita nooit problemen. Waardeloze rommel de walt zwaar af te raden.
Mike S.
Be very careful with this company. I have numerous Dewalt tools and have registered all of them on the Dewalt website. However, the first time I needed to use a warranty, they tried to wriggle out of the claim on the basis that I had not uploaded the original invoice when I registered the product. There was absolutely no way that they would proceed with a warranty claim without proof of purchase, despite having registered the tool, and having 2 1/2 years of active warranty left, they would not process the claim without proof of purchase. They have lost any future business from me
Bart W.
Absolute bullshit company !!!!! I have purchased over $8,000.00 dollars worth of dewalt tools on amazon in the past 5 years, $5,000.00 in rechargeable tools. Half of their batteries die within 6 months, and they said no warranty as the batteries that came with the tools are counterfeit from amazon? Abosolute Idiots!!! I will never but that bullshit low quality crap ever again!!! Dewalt totally sucks now!!!!
Pieter van der V.
Uiteraard weer belachelijk dat je altijd 1 ster moet geven want 1 ster is dus 1 ster teveel. Je kunt apparaten registreren tot einde van de maand en dan krijg je gratis accu echter moest je kopen voor 1 januari. Heb ik vijf apparaten gekocht en voor einde maand geregistreerd maar niet flexibel met aankoopdatum. 5 apparaten gekocht en op tijd geregistreerd maar niks nada nul aan extra gehad tsssssss
Freelancer
My waterblaster broke and when I emailed support, they take a very long time to response. Only to be referred to Mayo Hardware (which a non-competant and rude customer service). I thought Dewalt was a good brand, but I was wrong.
