Devour ToursReviews of devourtours.com

Tapas and history guided tour with Anna. Fabulous tour. Anna so very friendly and knowledgable and fun! Food great . Establishments we visited all interesting . Well worth going . Thank you

5 Stars — Francesca Made Ancient Rome Come Alive! Francesca was an outstanding guide! Her depth of knowledge and engaging storytelling brought the Colosseum and its history vividly to life. She helped us imagine not only how this extraordinary structure was built, but what it must have been like at the height of the Roman Empire. Rather than simply looking at ancient ruins, we came away with a real sense of the people, engineering, and events that made this place so remarkable. Her enthusiasm and expertise made the tour both fascinating and memorable. We couldn’t have asked for a better guide. Highly recommended!

We booked both the Pasta Class in Rome and the Colosseum 4 hr tour. Both were MARVALOUS - such a fun pasta class with great teachers - the perfect way to start our vacation! The tour of the Colosseum the next day was super informative (and a whole lot of walking!) Thank you so much!!!!!!!!!!

I booked Devour’s Ultimate Lisbon Food Tour on 24 August and paid €83. Extremely heavy rain delayed my Uber, and I reached the meeting point around 10:10 for a 10:00 departure. I had already contacted customer service and was on the phone with them when I arrived. Yes, I was late. I understood that the group had to leave. I simply asked where the next stop was so I could catch up. For a three-hour walking food tour, that hardly seemed an extraordinary request. Apparently, it was. Customer service told me they could not locate the group. A company running a guided tour could not help a paying customer find its own tour, even while speaking to her directly. They offered to reschedule for the following day, when I was leaving Lisbon. That option was useless to me. My refund request was refused, and subsequent correspondence brought more explanations of the late-arrival policy. They could, however, provide a “no-show” document for my insurance. Being on the phone, standing at the meeting point and actively trying to join apparently still amounts to not showing up. I cannot review the food because I never tasted any. I can review the customer service: rigid, deeply disappointing, and remarkably unhelpful when it mattered. The only taste this €83 experience left was a bitter one.

My husband and i took Statue of Liberty and Ellis Island Tour: Tour for 2 today with Rick It was an excellent comprehensive tour. It was mostly due to Rick’s excellent role as a smart informed enthusiastic guide. He kept the 13 of us, across all age demos, highly engaged throughout the three hour tour. His directions were clear. His history lessons on all aspects of Ellis Island and the Statue of Liberty were insightful and entertaining. We highly recommend

My daughter and I took the Statue of Liberty/Ellis Island tour. Our guide was Ronald and he was excellent. He was friendly, professional and knowledgable. He ensured everyone in the group was taken care of and since I have knee issues, he made sure to wait up or check on me so no one was left behind. I recommend this tour and most definitely Ronald.

This was an absolute disaster that was basically a scam. We arrived ahead of the planned departure time and waited at the exact location where we were meant to meet up and start the tour in San Sebastian. Part of our group walked around for 15 minutes trying to find the tour guide. We called customer service and were on hold for nearly 30 mins at the end of which we were told the tour departed and we were unable to join them, get in contact with the host or get our money back. I’ve put a fraud dispute on my credit card for this booking which was more than USD 400. Buyer definitely beware here. We reached out to the tour company and have received no reply.

We were 5 minutes late for our tour because of train delays. We contacted the company to tell them we were running late and they were of zero help. Please be aware when booking that customer service is appallingly bad.