DestinationWeddingsReviews of destinationweddings.com

Amy was the absolute best- we planned a wedding in Puerto Vallarta in about 6 months and she went above and beyond to make everything so special and so easy for our family to be there. It was beautiful and all the options were made so simple. Amy was available and so quick to respond anytime I had questions and I would 100% recommend destination wedding to my friends!

From the beginning the experience was less than desired. I travel a lot. Have taken many cruises as well as trips out of the country and this trip fell way below my expectations. I originally asked for a swim up room in the family category. Amy Cate told me it was not available for my dates. I then screen shot her the room I wanted available on a travel website. So I get the excuse that they play by different rules. Then I have to send her a link to the resorts website to show her that the room I wanted is available for my dates. It was at this point that I no longer wanted to work with her. Unfortunately since this was for a wedding I felt as though I had no other choice. The day of the wedding she contacted the bride about an issue with my son's room instead of handling it herself. Because of this I did not feel comfortable expressing my concerns while at the facility, as I did not need her doing anything else to ruin the brides special day. As I stated in my email to Amy after returning home from the wedding, the place was far from a luxury resort. The room had an awful smell when we got there. It smelled like mildew. Our trundle bed was not prepared and after several attempts to call, I finally went to the front desk to ask that it be pulled down for us. ( I found out the guests in the adults only side had a butler that they could text, we did not have this option) We had a meet up and dinner that night. When we arrived back to the room ready for bed, there was no bedding on the trundle bed. My husband ended up laying on it using a towel as a blanket. I was sick that night throwing up from eating the room temperature food at the buffet that day. I had to get up the next day and go to my daughter's wedding feeling terrible and exhausted. I really wanted to leave that next morning and go home , but could not as it was the wedding day. I got through the wedding but was scared to eat much that day and didn't even have wedding cake. The next day I picked at some food and would have loved to have some indoor activities because it was so hot and I still didn't feel good, but they didn't have anything I could find. Everywhere I went was so hot , I was miserable. I took a hand fan into the restaurants to try to keep from sweating. After another day of misery we decided to pay to change our flights and leave a day early. When we told the front desk they never even asked why. Once I got home I explained my experience to Amy and asked for a refund since we left early. She seemed sympathetic and said she would see about it. In the mean time I had left an honest review of her service and it got back to her. She then emailed me letting me know she got confronted by her VP about the feedback and then was no longer helpful in getting and refund. I would think a reputable company would try to at least get a refund for the night not stayed (if not more) for the terrible experience. Anyway, since then I have taken other measures to get some money back only to be met with more lies from the resort and your company. This has truly been the worst travel experiences of my life, not to mention leaving a scar on what should have been a special day for me and my daughter. In addition, when I reached out to Amy after returning to talk about a refund, she then went and told my daughter about it causing her to get upset again. This should never have happened. I would never recommend working with this company and whatever you do, do not book a stay at Majestic Elegance Costa Mujeres in Cancun. It is a total tourist trap!

I had the best planner there is Elise Roeschlein. She was there from beginning to end. She made my wedding so much easier. She help with all the phone call and questions and last minute things like flight changes, room changes etc…. Thanks for her and destination weddings

I'm really lucky to have Melissa Shah as my agent. She asked the right questions before booking and helped me pick the right balance of relaxation and night life. She let me know all the details of the property before I landed to ensure I got the best experience for my money. Will always book through her.

Arleen Morales was truly amazing through our initial booking experience! She was diligent with her follow up and helped us find our dream hotel! I am super appreciative for her work ethic and genuinely sweet service. 10/10 experience!

I am currently in the process of planning my wedding through Destination Weddings and overall, my experience has been great! Patsy Pesa is my travel advisor and she has been a tremendous help with everything in this process such as helping me to understand how this all works or what I can expect financially, managing logistics, facilitating communication with the resorts that I’m interested in, and answering any questions or providing guidance to make me feel at ease while planning and getting things set up. Patsy has done a great job organizing everything and has saved me so much time and stress! Any future brides that always have a million things going on and not a lot of time to plan the perfect wedding should definitely consider using this service (not to mention it’s free)! If you consider Destination Weddings, request Patsy! She is amazing, well organized, and she listens and actually cares about your vision and what that looks like!

They helped me get everything set up and easy booking for my guests! We also had to switch hotels mid planning due to some unforeseen circumstances and Christine Sholander handled everything so well. Def recommend this company for weddings or Large groups!

Really great experience working with this team!