DestinaHolidaysCustom made tour packages, Sightseeings, Hotels, Cruises, Group travel.Our tailor-made itineraries are curated to accommodate all your travel requirements and to give you a wholesome experience.
DestinaHolidays (destinaholidays.com) has 548 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Customer
Easy to make booking at a great price. Contacting customer service via phone number is a bit difficult. I had to wait for a call back to verify my booking. They need to update there website and e-mails with there new phone number. Also difficult to understand the customer service rep.
Kenny M.
I booked a flight for 2000$ with destina they called me to confirm my identity and I had to send them an email about authorizing the charge. Then I get a call from customer service telling me my fare is not available and that I will have to add 1000$ extra. I have never had this type of experience. Beware before booking with them.
Response from DestinaHolidaysOct 31, 2025
Dear Kenny, First and foremost, please accept our sincerest apologies for the inconvenience and frustration you experienced with your recent booking. We deeply regret that your experience did not meet the standards we aim to provide. We have thoroughly investigated your case, and we believe we have identified the cause of the issue. While you were on our payment page, it appears that one of the last available seats for your chosen return journey was booked by another customer. This can sometimes occur when there's a slight delay on the payment page, leading to a real-time availability change. We want to assure you that we do not have a practice of intentionally calling customers to increase prices after a booking has been initiated. This is certainly not how we operate, and we understand why you would be concerned by such an experience. Your situation was truly a rare occurrence, one in a thousand, and not reflective of our standard procedures. We value your business and are committed to ensuring a transparent and fair booking process for all our customers. We are actively reviewing our system to minimize the chances of such incidents happening again. Sincerely, Destina Holidays
MCD
My daughter recommended I use the app that led me to your site. I expected lots of glitches, restarts and redirects. But your site was wonderfully transparent, offering choices and ease to use. Found my travel route for a good price, quickly, then had my receipt and confirmed itinerary within 24 hours. All before I remembered to check consumer reviews for the site. Reading those just added extra flava!
Response from DestinaHolidaysOct 30, 2025
Thank you very much for taking the time to share your positive feedback with us. We are truly delighted to hear that you had such a smooth and efficient experience using our website and that you were able to find a great travel route at a good price so quickly. Your kind words about the transparency and ease of use of our site are greatly appreciated, and it's wonderful to know that you received your receipt and confirmed itinerary within 24 hours. Regarding some of the negative reviews you might have encountered, we understand that it can sometimes be a human tendency for consumers to attribute blame to smaller entities, like us, when issues arise that are ultimately beyond our direct control, such as those related to larger organizations like airlines. We are always working diligently to provide the best possible service and to mitigate any potential issues that may arise. We are so pleased that your personal experience with Destina Holidays was a positive one, and we look forward to assisting you with your future travel plans.
Rohit S.
The original date was 15th which was missed by your team and was forced to have it on 16th Nov
Jc
Great experience! Easy booking, quick confirmation, and reliable service.
Jetli
Customer service is excellent. They have open communication and very helpful if you have a problem.
Jean S.
Information was clear and site was easy to navigate. Follow up phone call was a nice touch.
Response from DestinaHolidaysSep 25, 2025
Dear Jean, We truly appreciate you taking the time to provide us with your valuable 5-star review. We are delighted to hear that you found the information clear and our website easy to navigate, and that our follow-up phone call was a positive aspect of your experience. Thank you once again for your kind words. Have a safe flight. Best regards,
Ann F.
They helped me find flights that were reasonably priced. I was pleasantly surprised by the courtesy call following my booking. It is the first time I have experienced that.
