DeskyReviews of desky.com

Desky, in their wisdom, splits shipments, and tells customers that the desktop, which, forgive me, is sort of crucial, might arrive DAYS after the rest of the garbage. Huh? Why would you even create an environment like that? Put all your crap in one box like the Chinese do. If I could give Zero stars I would.

I’d seriously not recommend dealing with this company. I ordered my desk 3 weeks ago with an estimated delivery date of 16th of June. Still hasn’t arrived… When I contacted the support team for an update, they firstly had no clue about what was going on and the status of my order. Furthermore, the customer service staff were extremely rude, condescending and unhelpful. I’ve asked to speak to a manager/supervisor who were unavailable. I’d left my contact information and followed up with an email. Still nothing…

Don't buy their products from their website unless you Want to break your head over delivery. They use a rougue courier service called courier please which is the worst courier service I have ever come across. They have never delivered on time so far.

I've looked at purchasing a Desky Pro+ Ergonomic chair for some months and decided to do so when I saw they were offering a $100 discount. I received an email confirming my order and the tracking details - the next day another email requesting another $50 towards shipping. I told them that if they wouldn't honor the sale to then cancel the order and I wouldn't ever purchase their products again. Be very wary of their supposed discounts or specials.

Consent matters! I made sure to select the option to not receive marketing when I bought something from this store as I always do. Yet here I am still receiving marketing emails. It doesn't matter if I am buying something online and don't want to be harrassed for the rest of my life with emails, or I tell someone in real life to stop or leave me alone- consent matters and I clearly did not consent. All I want is invoices and tracking in my imbox.

I purchased some accessories to the value of $60 plus the advertised $9.95 for Flat Rate shipping! Got an email the following day saying they wanted another $15 towards the shipping. How or why does their web site allow for a mistake like this to happen. I have cancelled the order as the extra $15 for shipping on $60 of product is too steep. No issue with getting a refund just very surprised they would hit me up asking for more to cover their mistake. Desky get to reply and suggest I am in a remote location but that is not the case. On a positive note I have found what appears to be the exact same product $10 cheaper elsewhere. Desky updated again and changed 'remote' location to 'rural location'! Yep, I'm 1hr 15m from one of their distribution hubs but its not a problem for other retailers. You advertise flat rate but you obviously don't always do what you advertise.

Terrible experience. I was initially excited when I placed my order with Desky for adjustable height desks for myself and my secretaries. However, everything went downhill once the desks arrived. My secretaries decided they didn’t like them and wanted to initiate a return — and that’s when I realized just how misleading Desky’s so-called “30-day worry-free” policy really is. First off, it’s anything but worry-free. You have to cover the cost of return shipping plus a 20% restocking fee — which, considering today’s inflated shipping prices, basically wipes out the value of the desk altogether. To make matters worse, the desks arrived incomplete — they didn’t even include the power cords for the Desky power management system. How is the most critical component sold separately without clear notice? Finding the missing parts isn’t simple either. You can’t just order the cables directly from their website — you have to email their support team, and expect long delays between responses. If I could give zero stars, I would. Desky doesn’t even deserve one. I will never purchase from them again and will be taking my business elsewhere.

Bought a monitor arm to replace my 2 much cheaper ones. The plastic parts are cheap, the paint was appied unevely all over, moving it is not smooth at all. Tried to contact customer service, they wanted to charge a restocking fee for their poor quality + shipping, but does not matter since they do not accept refunds if you have opened any packaging, such as the bags that contain the hardware to assemble the arms themselves. Everything is made in china, so much for a canadian brand