Design PickleReviews of designpickle.com

Disappointed with the quality, turnaround time, price and the refund policy

This company is a godsend to small businesses that need same day graphic design services. They're a great alternative to freelance graphic designers who aren't reliable and super expensive marketing agencies. Granted, you'll need to be very specific about the designs you want and may need to micromanage your designer but overall, I'd definitely recommend them. I wouldn't have been able to grow my business or my social media pages without them.

I love how the designers are friendly and work on requests in a timely manner. They also render great designs and easy to work with. :)

Design Pickle is an incredible company! I have been thrilled with the graphic designers I have worked with and they have consistently exceeded my expectations. I would highly recommend them to anyone with graphic design needs.

I want to give this service MINUS stars. It is my theory that any of the positive reviews are fake, as there was not a single good thing about Design Pickle. We only took them on as we were short-staffed for the summer and needed design help to cover our work surplus. I had a classic American sales person who promised me absolutely everything, so I thought this was worth the risk. I was wrong. Everything he told me was a lie. Despite being promised a dedicated designer, we got bounced around with different designers, all working in different time zones. They were all abroad the English wasn't great so the comms was awful. Then, the work came and it literally made me cry with how bad it was. They only use templates and cannot actually create anything from scratch. When you give them a brief, they don't read the brief but instead they just do their own thing. I think when English isn't their first language, it doesn't help as they don't quite understand the instructions. We complained numerous times but the customer service team also just use templated email replies! They just repeated themselves over and over. We tried to resolve things but they had absolutely zero intention of resolving things but instead just told us to cancel the contract and there was no chance of a refund. We spent about 30 wasted hours over two weeks trying to communicate with them and give feedback on their terrible work. All it did was cause frustration and pain on our end and every single design from them was unbelievably poor. This is a company who have no interest in producing quality graphics or treating their customers (or staff by looking at their employee reviews!) well. Instead, they're here to make a quick buck - you sign up to a plan and they take your money and that's game over.

We have been using Design Pickle for several months now and it is an invaluable resource for our design agency. They have designers with a wide range of skills beyond what we have in-house. Using the Pickle has allowed us to take on jobs we would have previously had to turn down. The best part for us is that on particularly heavy months we can simply add a second subscription and then cancel it when things level back out.

Have spent over $2000 in the last two months without even ONE useable graphic created. Would have been better off getting a highschool design student to create a logo for me :( They are very attentive and customer service oriented, however that does not make up for the inadequate designs.

Without Design Pickle my brand would simply not be what it is today, which is all thanks to the amazing pro designer Jess! Used the pro service for well over a year, and was a great decision, always had marketing and brand assets ready to go. Jess helped bring to life the brand, and her creative vision really matched what I was after. She always looked after me, my requests were always done on time, and also had multiple requests completed on the same day too. The only downside is the cost per month, and I was being charged an international transaction fee with DP as I'm based in Australia. I only cancelled the service because of increasing general business costs, which are hard to take on as a small business. However, hopefully, I will be able to rejoin soon. I'm very grateful to Jess and the team at DP for all their hard work. Thankyou :)