Designer FramesReviews of designerframesoutlet.com

Eye glass frames broke within month of receiving. Unable to return and receive new frame due to this being only set of glasses and had to wear till new frame received.Had to super glue together. Customer Service doesn't give out phone number for contact stating they are short staffed. Photos sent 3 times showing damage. They wanted me to send them an additional $75 for deposit to send me replacement frame and send back broken frame. They stated the would decide if frames were defective or not. If they decided not defective, they keep my money and I have no frame. Thus I'd be out original cost of frames and $75 "deposit"

Love the variety of brands and frames; the prices are very good; and it's easy to make a return.

The company kept me updated on my order as promised (and better than most companies) by sending me emails when my order was recieved, when they ordered my frames and lenses, when frames and lenses came in, and when my order was shipped out to me. So I knew at what stage my order was without having to reach out to them. My order was processed in what I think was a timely manner. Everything arrived in great condition and looked exactly as I expected. I would definitely recommend this company to others who are looking for an online glasses retailer. The entire process from shopping online to ordering to recieving the product was easy and stress-free.

Great price of frames and lenses. Appreciated the packaging of my glasses as well. Good communication on the entire process from beginning to end. Thank you.

The additional features I added on my lens (transitions) are not showing up.

The collection is outstanding, the prices are great with also sales and discounts available. Glasses options are great finaly prices are fantastic.

This is my tenth pair of glasses from DFO; as always, frames fit and look about 90% accurate of their virtual try-on feature, PD is spot on as is prescription. Their customer service is responsive to within 24 hours; will be going to them again when it comes time for lens replacement.

Designer frames was excellent! From start to finish. I ordered and about 10 days later I received my prescription Kate Spade glasses. They sent me an email through the entire process keeping up to date on where my glasses were in the process. Faster than most companies out there and at a better price. I was excited the frame and lense were affordable. I found the frame for $77 on sale. I paid $120 with the $20 coupon they gave me. Another plus in my book... Will definitely buy from them again!