Designer FramesReviews of designerframesoutlet.com

Great customer service responding to my questions prior to purchase. Prompt shipping to Australia.

Love that I could pick out designer frames at a local store and order the same frames here at 1/2 the price. Lenses matched my prescription perfectly.

Very DECEPTIVE advertising and not transparent! Do not do business with them! I ordered a pair of frames only (no lenses). The pair that I chose had the following statement, in fine print, on the products' page: "Available *This item may have an extended processing time" I ordered them thinking that it may just take a few more days to receive them than normal. After 10 days of not receiving an email confirmation or receipt for payment OR receiving the frames in the mail... I emailed customer service. I dealt with a guy named Taylor. He told me that the frames I ordered were "Backordered"! They were NOT forthcoming with this information. He said that the statement on the product page ..."extended processing time" was the same as saying it's "backordered". Which of course it's not. Then he said my order would ship by 4/18/23. On 4/20/23 no shipping notice, nothing. I contacted him again and now he said the frames would not ship until JUNE! Forget it, cancelled my order and demanded a refund. Within a couple of hrs. he emailed me that he cancelled it and processed a refund but again... NO confirmation receipt or apology. Buyer beware, this company does not seem legit.

Easy process. Quick delivery

Easy to customize and good frames for less. Win - win!

straightforward site, very good eyeglass frame search engine, good pricing, excellent customer service

Designer Frames had the exact frames I needed to replace. The price was very comparable. I've had my lens put in the frames and fit well.

1) Lenses are not antireflective, which looks terrible. 2) Despite the "virtual try-on" you cannot tell if the size of the frame is right for your face. 3) A better bet is to get the frame you think you want, and get the lenses at Costco. Cheaper and more helpful.