Designer FramesReviews of designerframesoutlet.com

Purchased a pair of prescription glasses at end of April and received the glasses at the end of May (less than 2 months ago). Spent almost $300 for them. Also purchased the 2 year extended warranty. The frame has broken twice since then. They refuse to replace it the second time saying only 1 replacement per frame is covered. What is the sense of the 2 year extended warranty then? Oh and no phone number to speak with anyone either, everything is done thru email. Stay clear of this company with their bad business practices and lack of communication.

I don't often leave reviews; however, they went above and beyond with my glasses -- sending me not only a free case and not only a free cleaning cloth but also back-up replacement lenses with the fishing line needed to install them should the need arise in the future. They also honored a coupon code I asked them to apply to my order after I placed the order. All in all, I shopped frames + progressives with the coatings in 10 in-person stores and about 6 online stores. With the coupon code, they had the best prices. They even delivered two days earlier than expected. Five stars!

This was a great first experience ordering glasses online. I’m very happy with the pricing and quality of the prescription! I’m currently waiting for my second pair from them!

Great experience! Continued communication, fast delivery, excellent fit, and prescription is perfect!

As usual fast reliable service. It took customary time. Is already here good quality lenses as a very affordable price. I do recommend this company.

I used this site to order my new glasses. At first there was an issue that I thought I would not be able to get my glasses after waiting for close to 3 weeks. After a couple of follow up emails and having to call in, my issue was corrected and I am very happy. I was helped by Brenda in customer service and she definitely turned my experience around. She saw what happened and was able to completely control and make this a great experience. I have received my glasses and am extremely happy. I will be ordering from them again.

Do not buy from them. Their lenses peel and won’t be able to see thru them by the end of year. In 20 years of buying glasses i have never seen anything like it. Crappy cheap online seller. They do not refund or replace. Their brand has zero integrity

Great service ... arrived as promised ... saved over 50% off retail price of frame ... very happy with purchase!