Designer EyesRetailer of designer sunglasses, eyeglasses and optical prescriptions. Including Cartier, Dita Eyewear and Jacques Marie Mage. Authentic & Authorized Retailer
Designer Eyes (designereyes.com) has 271 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Konisha
Very bad communication and hard to get in touch with. Still waiting on my refund
Response from Designer EyesJun 12, 2020
Hello Konisha, We appreciate you take your time to leave a feedback, that way we can improve our service. We apologize if you didn't have a pleasant experience with our services. Please note your refund has been issued.
Rennea N.
I ordered blue lens and got mirror ones. They look so stupid.
Response from Designer EyesJun 12, 2020
Hello Rennea, We appreciate you take your time to share your feedback. Please note we sent the item you purchased. It might be frustrating ordering online not knowing if the color or size was as expected. This is why we have a 15day return policy.
Lucas
I asked by e-mail about a particular lense tint, light blue, for the Dita Flights 006 and they answered that they had that color in stock. I rechecked before doing the purchase and again they told me that I don't have to worry cause they gonna be shipping the lenses that I want. I did the purchase and paid for the Dita flight 006. Days laters I received the glasses and the color was WRONG, it wasn't the one I asked. I send them a mail and they said to me that those were the only ones that they had. Clearly not being the color that I asked. They lied and they don't know what they sell. They told me to do a return, long process for a refund. I had to go to a Dita store and change the lenses.
Response from Designer EyesMar 26, 2020
Hello Lucas, We would like to apologize for any discomfort you experience during your business with us. We do our best to ensure our customers are happy with their purchase. If there is something we can do to make your experience the best possible, please let us know, and we will be glad to assist you. Our Customer Support number is 877-720-8393, and we are available on chat and email at [email protected]. Kind Regards, Customer Support
Leo V.
I have ordered a pair of designer sunglasses. When the product came in, the frame was correct, but it was for prescription glasses, not sunglasses. I have returned the product. It was difficult to return, as the company would not return emails, trying to push me to accept the product as is. After securing the RMA and returning the product, can not get a refund for 3 weeks now. Company does not return emails. This is pushing me to declare this a fraud and go to the credit card company and likely BBB or other business review agencies. Sad experience.
Pawan P.
Very bad ... will not buy next time
kaveh N.
I purchased 3 item that has scratch on it
PERRY T.
Order glasses are so overpriced is ridiculous you could get a better deal on Amazon if you know the part number
Jex J.
My glasses we missing a clip and scratched upon arrival. Emailed customer service with a picture and the clip-on ray-ban shades were out of stock and she said you didn’t expect to receive another shipment. Nothing was offered.
