Leah
The person who helped me was awesome.
The person who helped me was awesome.
Response from Desert Financial Credit UnionApr 30, 2025
We are delighted to hear that you had a great experience with us!

For over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.
Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Leah
The person who helped me was awesome.
Response from Desert Financial Credit UnionApr 30, 2025
We are delighted to hear that you had a great experience with us!
Rogelia
Representative was very helpful and very knowledgeable.
Response from Desert Financial Credit UnionApr 28, 2025
We appreciate your kind words! We're glad you had a positive experience with our team.
Wanda
Lisa was very professional and explained everything to me
Response from Desert Financial Credit UnionApr 28, 2025
Thank you for taking the time to leave a positive review, Wanda! We're happy to hear that Lisa was able to assist you and answer all of your questions.
Preston
Although the wait in line was long, the friendly and knowledgeable staff made up for it. The process to open the new account went very smoothly and it was quicker than I expected.
Response from Desert Financial Credit UnionApr 22, 2025
We appreciate you taking the time to share your positive experience. We're glad to hear that our team was able to provide you with excellent service, even with the wait.
Daniel
Approval for a account
Response from Desert Financial Credit UnionApr 22, 2025
Thank you for sharing your feedback with us, Daniel! If you have any feedback regarding how we can improve, please let us know.
customer
Very helpful and explained everything so a banking dummy could understand it fully!
Response from Desert Financial Credit UnionApr 22, 2025
Thank you for the 5-star review! We're pleased to hear that our team was able to provide you with the information you needed.
Yolanda
thank you for all the attention to detail, great customer care
Response from Desert Financial Credit UnionApr 22, 2025
Thank you for sharing your positive experience with us, Yolanda! We're thrilled to hear that our team provided you with great service.
Hans
Went fast. Friendly service
Response from Desert Financial Credit UnionApr 23, 2025
We're glad you found our service friendly and efficient. Thanks for taking the time to leave a review! If there's anything we can do to improve, please let us know.