Hayden
your overdraft fees are WAY too much...
I had forgotten to transfer money to my account, made three small purchaces for about a dollar or two a pop, adding up to maybe $5 overdrawn by accident... and y'all triflin' ass mf's charged me $30! A! Charge! i had to pay 90 in overdraft fees... for $5!!!!. seriously debating changing banks again bc shame on y'all for that lol
Response from Desert Financial Credit UnionJun 20, 2025
Thanks for reaching out and sharing your experience—we hear your frustration, and we truly understand how upsetting unexpected overdraft fees can be, especially when the amount overdrawn is small. Our overdraft policy is in place to cover transactions when there aren’t enough funds, but we know it doesn’t always feel fair in situations like this. We’re constantly reviewing our fee structures and policies to better support our members, and feedback like yours plays a big role in that. If you haven’t already, we’d recommend reaching out to our team to see if there’s anything we can do to assist or to explore options like overdraft protection that may help prevent this in the future. You can start a chat online or call us at 602-433-7000.