Wendy C.
great product.
great product.
Response from DermwarehouseFeb 25, 2025
Thank you so much, Wendy! We are so happy to hear you are loving your product!

DermWarehouse.com is a dermatologist-owned and operated skin care and beauty website, serving customers from around the country. Founded by board-certified dermatologist, Dr. Alan J. Parks, DermWarehouse offers high-quality, professional-strength skin care, makeup, and hair care products as well as expert advice, information, and tips. Our aim is to help you look and feel confident, radiant, and healthy and our knowledgeable staff is hands-on and eager to lend their support! We love making recommendations about the best products to meet our customers’ needs, so let us guide you to the skin you’ve always dreamed of.DermWarehouse is a family owned and operated business. Dr. Parks is the dermatologist behind the brand. His wife, Robin, is in charge of the shipping and logistics. Their daughter, Stefanie, runs vendor relations and handles the day-to-day operations, and their son, Jason, is the digital marketing guru. Founding DermWarehouse has been a long-time dream for the Parks family!DermWarehouse is unique in our obsession with quality and customer service. Not only do we offer the highest quality skin care, makeup, and hair care brands, our goal is to ensure that customers are able to make informed decisions about which products will be most beneficial for them and their skin care needs. We want you to look and feel beautiful, but we also want you to understand the products you’re using and know why they work. We offer our customers a uniquely complete and positive online skin care experience and we will spare no effort in helping you achieve the highest quality results for your skin.
Dermwarehouse (dermwarehouse.com) has 6,967 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Wendy C.
great product.
Response from DermwarehouseFeb 25, 2025
Thank you so much, Wendy! We are so happy to hear you are loving your product!
Liza J.
Outstanding experience! Easy to navigate site. Fair prices and discount options! Quality products! Fast delivery! Free samples and kind personalized note. A+++ My new goto and I'll share the site with friends and family. Thank you, Dermwarehouse!
Response from DermwarehouseFeb 20, 2025
Thank you so much, Liza! We so appreciate your business!
Sonia R.
Great experience and fast delivery. Item also arrived well packed.
Response from DermwarehouseFeb 20, 2025
Thanks so much, Sonia! We're so happy to hear you had a great experience with us!
Brenda B.
I have yet to receive the product I ordered & it's been over 2 weeks. I was told that they were waiting for a fresh batch of my product to come in stock before sending it to me. I inquired recently & was told that perhaps next week my product would be available.
Response from DermwarehouseFeb 18, 2025
Thank you for shopping with us, Brenda. We are so sorry for the delay, La Roche Posay is having some warehouse transition issues, and the orders have been delayed. We will expedite your shipping to you as soon as it arrives to us here. Again, we apologize for the delay!
DIANE M.
I have been using Derm Warehouse for many years. The products are great but most of all the customer service is excellent.
Response from DermwarehouseFeb 18, 2025
Thanks so much, Diane! We so appreciate your continued business!
Linda
I enjoy the convenience of my subscription, but it is very annoying to not get a notice in advance of the order being placed. I only get notice after the order has been charged to me. I think this is a business method that needs to be changed.
Response from DermwarehouseFeb 17, 2025
Thank you for shopping with us, Linda! I show you are subscribed to our emails and that both of the upcoming subscription reminder emails were opened. These were sent on 2/8 and 2/9. I will share your feedback with our developers! Thank you again for your continued business!
Amber
Great first purchase. They have the products I was looking for at a great price and they even added some extra samples which is always appreciated. The package was packed with care as nothing was damaged or even dinged.
Response from DermwarehouseFeb 17, 2025
Thank you so much, Amber! We are so happy to hear you had a great experience with us!
phuong L.
My order came quickly as promised. I have always had great service from Deemearehouse.
Response from DermwarehouseFeb 17, 2025
Thank you so much for shopping with us, Phuong!