donna D.
very helpful with answers about…
very helpful with answers about products, and I felt they truly wanted to satisfy. prices were amazing!
Response from DermwarehouseFeb 25, 2025
Thank you so much, Donna for shopping with us!

DermWarehouse.com is a dermatologist-owned and operated skin care and beauty website, serving customers from around the country. Founded by board-certified dermatologist, Dr. Alan J. Parks, DermWarehouse offers high-quality, professional-strength skin care, makeup, and hair care products as well as expert advice, information, and tips. Our aim is to help you look and feel confident, radiant, and healthy and our knowledgeable staff is hands-on and eager to lend their support! We love making recommendations about the best products to meet our customers’ needs, so let us guide you to the skin you’ve always dreamed of.DermWarehouse is a family owned and operated business. Dr. Parks is the dermatologist behind the brand. His wife, Robin, is in charge of the shipping and logistics. Their daughter, Stefanie, runs vendor relations and handles the day-to-day operations, and their son, Jason, is the digital marketing guru. Founding DermWarehouse has been a long-time dream for the Parks family!DermWarehouse is unique in our obsession with quality and customer service. Not only do we offer the highest quality skin care, makeup, and hair care brands, our goal is to ensure that customers are able to make informed decisions about which products will be most beneficial for them and their skin care needs. We want you to look and feel beautiful, but we also want you to understand the products you’re using and know why they work. We offer our customers a uniquely complete and positive online skin care experience and we will spare no effort in helping you achieve the highest quality results for your skin.
Dermwarehouse (dermwarehouse.com) has 6,967 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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donna D.
very helpful with answers about products, and I felt they truly wanted to satisfy. prices were amazing!
Response from DermwarehouseFeb 25, 2025
Thank you so much, Donna for shopping with us!
Katie
Always on time with sending my product. I love the little freebies as well! It gives me a chance to try something different!
Response from DermwarehouseFeb 25, 2025
Thanks so much for shopping with us, Katie!
Maggie T.
This place has the best customer service. I messed up when ordering from them on the Friday night of a long holiday weekend. Forgot to add the discount password. I realized it immediately, not expecting a response for a while. Instead, I got a response that Saturday (they aren't open then) and the discount applied immediately. Got the order that Tues. although Monday was a federal holiday. I live half the US away from them. How did this happen? I'm amazed. Don't expect this but all my orders from them have been very quick, absolutely correct, and always include extras.
Response from DermwarehouseFeb 25, 2025
Thank you so much, Maggie! We are so happy to hear you had a great experience with us!
Lidiya E.
I’ve been experiencing extreme hair loss in my early 30’s. No medical reasons as to why. I’ve been at a loss trying to find something that could help. I tried different supplements and changing my diet, to no avail. Saw a video of an older woman with beautiful, long, thick hair and she said it was all thanks to ReTress! I immediately googled it and ordered. I was a little scared that my hair just kept falling out even while using the shampoo, but didn’t stop. It’s been a couple months now and holy smokes! There’s SO much new growth and far less fall out! So happy I stuck with it. Never switching to anything else!
Response from DermwarehouseFeb 25, 2025
Thank you so much, Lidiya! We are so happy to hear you are loving your products!
Zory
Easy to order, always great deals, and fast delivery. Thanks for a great service!!!!
Response from DermwarehouseFeb 25, 2025
Thank you so much, Zory! We are so happy to hear you had a great experience with us!
Gayle R.
Ordered product on February 14 and still have not received it! It is now February 22 and am still waiting.
Response from DermwarehouseFeb 24, 2025
Hi Gayle, Thank you so much for shopping with us! You placed your order on a Friday (2/14) and we are not open on the weekends. Your order was shipped Monday the 18th, which was a federal holiday and the Post Office was not running. Your package shows to be delivered by the Post Office tomorrow.
Linda S.
Thank you for fast shipping. I also like the secure ship option. There are so many “porch pirates” waiting to steal packages at the doors of hardworking people.
Response from DermwarehouseFeb 25, 2025
Thanks so much, Linda! We can't tell you how much we appreciate your business!
Tennis D.
Great price. Prompt delivery
Response from DermwarehouseFeb 25, 2025
Thanks for shopping with us, Tennis!