DerbyBox.comReviews of derbybox.com

tickets were said to be in row A ON THE RAIL. I had one ticket on the rail and one in the second row. Second row does not mean on the rail!

My experience with getting tickets from Derby Box was excellent. They did everything they said, tickets arrived on time, and seats were exactly as chosen. However, I would never spend 500$ per seat to sit in a garbage filled area in extremely expensive shoes and clothing. There was NOBODY familiar with the track enough to direct us to our seats. It seemed the people checking wristbands were hired as temporary staff. They were rude and unhelpful, and unfamiliar with the layout of the track. No board, no maps, etc. Very poorly organized and managed. Whoever was in charge should be fired. The place had floating garbage everywhere on Derby Day because of the rain. Of course, they were unprepared. I highly suggest a few trash cans!!! Also, not a feeling of security. Not one officer or security person in the entire bleacher area, neither inside or out. Would never attend again. Watch it in a nice bar with big flat screen tv if you want to enjoy the Derby!!

This was our first time going to Kentucky and to the Derby. We really didn’t know the area, where to stay, what to do, where to sit, etc. We found derbybox online, called and they took care of everything. It was very easy and they were very thorough. We had a wonderful time. We will go back again and will use derbybox.

Very good seats, and great customer service. Prices naturally rose as we got closer to the derby - however, in my case they rose 50% in one business day. This would be my only reservation.

After a bump in the road… I was disappointed when I received tickets that were different than what I ordered. They were almost the same, however, one box back from our selection. However, they quickly made it right by offering a 10% discount for the inconvenience. Overall, satisfied

Ordered the tickets and were delivered the next day. Tickets were as advertised, overall good experience!

Folks were very good to deal with. Only disappointment was that we were advised to requested rows nearer the front of the section (which we did) and did not get them; ending up at the very back of the covered section with restricted view of the track. Also there was an isle way in front of the box that was constantly congested with foot traffic. This box should have not been as expensive as the lower ones under cover.

Always a trusted and pleasant experience!