Dentaquest.comReviews of dentaquest.com

I wish I could 0 rating! I’ve had problems with DentaQuest ever since I’ve had them…from not activating my coverage when I first signed up AND PREPAID, to all of a sudden when I go to log in to make sure I prepay again and now it says I don’t even have an account, based on my member ID or social. I suppose I will be spending another half a day on the phone with them again tomorrow. So frustrating! Horrible company!

Absolutely disgusting company. Every rep gives different answers. No one wants to help you. My husband's EXTRA BENEFITS, which he paid for since January 1, 2026, were intentionally or accidentally dropped. They told me our dentist's phone number not in their system, but on their website showed our office and PHONE NUMBERS!!!! I had all info in "hard copy" and sent it to them via mail in a 4 page letter. To this date, no help or acknowledgment. I will be contacting Social Security Fraud and Medicare. STAY AWAY FROM DENTAQUEST!

AWFUL!!!! They claim you can call the number on the back of your card to speak to someone. They also state this on their website. However, when you call- they refuse to speak with you. It’s all automated. They only cover $1,000 a year, & those are for very basic things, like cleanings, or root canal. Nothing else. No braces- NOTHING!!! What a joke it is to be a poor person in America. Land of the Free, Home of the Brave my AHH! Thank the cheeto man for company jokes such as this one. SMFH.

It is the worst dental insurance company on earth. No one there cares about your concerns. They lied about not getting the info they needed for my bone trimming needed to properly fit my upper denture. I had to appeal it. Which they say will take 45 days. So no teeth for 6 months so far.. it's been almost 2 yrs since this started. Never again.

Very unknowledgeable reps, make it impossible to switch providers. Long wait no supervisor available, no resolution.

Another corporate waste of a company. Money hoarding corporation Wont replace a 39 yr old porcelain crown on my front tooth because theres no decay. Look up the life of a porcelain crown, Jerks Get another insurer. I will

Trying to find a dentist in Elk Grove who is with Dentaquest, with a good review is frustrating. Website shows all these dentists and when you call they do not take Scan insurance. Dentaquest for dental insurance

inexistent customer service. really impossible to find someone to help. I am a member and none is avaialbel through the phone- they say you have reached them out of business hours but there are NO business hours and even if there were , 1 pm EST on wednesday should be well within those business hours. really, please please please avoid them.